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The Equus - an Aqua Boutique hotel: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 125 Reviews
5.0 of 5 stars
43
4.0 of 5 stars
47
3.0 of 5 stars
11
2.0 of 5 stars
15
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#33 of 100 hotels in Honolulu
Show Hotel DetailsHide Hotel Details
  • Hotel class: 2 of 5
  • Rooms: 68
  • Address: 1696 Ala Moana Boulevard Honolulu, Oahu, HI 96815
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Convenient 10-story Hotel in central location across from Ala Wai Yacht Harbor; near Waikiki Beach & Ala Moana Shopping Center. This description is based on information provided by the hotel.
Business Center Free High-Speed Internet Swimming Pool
Check Rates: $128 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of The Equus - an Aqua Boutique hotel

( 34-38 of 125 )
“Great place to stay”

The Equus - an Aqua Boutique hotel

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4 of 5 stars
australia
Jul 18, 2008

I've been staying at the Equus Polo regularly for 2 years. I was there during their renovations. It's a great, small hotel to stay in. Staff are fantastic and Renee will do anything to make your stay pleasurable. I love the fact it is small and personalised. And the happy hours!! The renovations are are fabulous and add a real atmosphere to the hotel.
Although it is in the Aqua chain - don't overlook it. It's one of the better places to stay in Honolulu.

  • This TripAdvisor Member:
    • Liked — location and staff
    • Disliked — slow lift
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zardax41's Summary
Date of Stay: February 2008
Traveled with: Solo traveler
Visit was for: Quality time with friends
Age group: 35-49
Member since: July 18, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
hawaiipolohawaii, Sales and Marketing
(Management representative)
Jul 21, 2008
Thank you for your review and your recommendation.

We were very happy to read that you have enjoyed your stay with The Equus and our renovation. Rene, as always, is pleased to assure that you have a wonderful stay. We look forward to welcoming you back and we will see you at our Manager's Reception/Happy Hour very soon we hope.

Warm Aloha

Susan Weander
Director of Sales and Marketing
susan.weander@hawaiipolo.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $128 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“What a Gem in Oahu”

The Equus - an Aqua Boutique hotel

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4 of 5 stars
Blaine, MN
Jul 9, 2008

I travel to Oahu for business 4-7 times a year and this is the ONLY hotel I stay at. Since I don't require all of the 'action' of Waikiki, I am fine with staying far from it. Even if you are there on holiday, you are a short trip to all of it.

The staff at the hotel is great. Everyone is extremely helpful. In particular, I've gotten to know Puka who works the morning and afternoon shift. This guy is a real gem - he is so helpful and kind whenever I stay at the hotel. Last month, their Internet crashed. These folks did everything they could to make sure internet was available for any guest at the Marina next door.

The rooms are outstanding. A/C, Internet, bathrooms and showers are super. And they did a great job when they upgraded their beds. You cannot beat it for the price and location in my book.

Yes, there are a few negatives. The elevator is really slow - my advice - don't sweat it - you are in Hawaii! Don't think you'll get a meal with the breakfast, if you need something substantial, go down the street to ABC, McDonald's or Starbucks. And there is no pool...it's not big enough to stick your big toe in it. Pakring is next door at the Marina as they have a small 10 space lot.

To me, these 'negatives' are really insignficant when you get a great room with a great staff who really works at making your stay enjoyable. If you need all of the glitz with a big hotel, don't stay here. But, if you just need a place to sleep and be in a central location, the Equus is it.

I won't consider staying at any other hotel when I am in Oahu. Thanks to Puka and the entire staff for making the Equus such a great place to stay.

  • This TripAdvisor Member:
    • Liked — The Staff and the Rooms and the Location
    • Disliked — Slow Elevator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mrpanels's Summary
Date of Stay: June 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: June 18, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children
Was this review helpful? Yes No
Management Response
hawaiipolohawaii, Sales and Marketing
(Management representative)
Jul 21, 2008
Thank you for your review and recommendation.

We were pleased to read that The Equus is the "only" hotel that you will stay at! Puka, along with Rene, are here to assure that you have an excellent stay. We have a new high speed provider that is currently being installed. In addition to our pool, please know that guests at the Equus have access to the pool, jacuzzi and tennis court at the Aqua Marina which is adjacent to The Equus.

We look forward to welcoming you back very soon.

Warm Aloha

Susan Weander
Director of Sales and Marketing
susan.weander@hawaiipolo.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $128 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Never again..... Please be aware of this hotel!”

The Equus - an Aqua Boutique hotel

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1 of 5 stars
Wherever the Navy sends us!
Jul 4, 2008

This was one of the worst places I have EVER stayed. There is NO iron or ironing board. There is NO hair dryer. The internet was DOWN and the electricity was out for about 6-8 hours. My room phone did not work. There are only about 10 channels on the TV. It is VERY loud there. I had booked 7 nights but left after 2 because it was so crappy. They charged my card $300 over what the 7 nights would be and NEVER told me and it is NOT on any paperwork that they give you. I told the clerk that we were not happy and she said, "well, you owe me this much.". They should not have charged us for the 2nd night. It was hot and miserable....
DO NOT STAY HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • This TripAdvisor Member:
    • Liked — NOTHING!
    • Disliked — EVERYTHING!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aviatorswife's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Other
Age group: 25-34
Member since: July 04, 2008
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Management Response
hawaiipolohawaii, Sales and Marketing
(Management representative)
Jul 21, 2008
Thank you for your review.

We are disappointed to read that you did not have a good experience. We have irons, ironing boards and hair dryers available for our guests. Unfortunately we experienced a power outage at the hotel, as well as the surrouonding area, during your stay. This, of course, being out of our hands, temporatily affects our phone system as well. We have contracted a new high speed provider since your stay which is currently being set up. We apologize again for any inconvenince you experienced.

We hope you were able to enjoy all that Hawaii has to offer for the balance of your trip.

Susan Weander
Director of Sales and Marketing
susan.weander@hawaiipolo.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $128 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“great small hotel in waikiki”

The Equus - an Aqua Boutique hotel

Jul 1, 2008

Just returned from a very enjoyable trip to Hawaii. In Waikiki we stayed at the Equus and really liked it. First all the good things about it,the size, small and friendly,updated room very nicely done,the location is a bit out of the thick of things but in an area I like. We had an ABC store on the corner and a bus stop 1 block away.The room we had wasn't big (but not too small either)nor was the nicely tiled shower or bathroom. Almost the only complaint I had was that the sound proofing wasn't good. We weren't bothered at night but during the day the hotel was noisy.The lobby is very cosy and is used for the free continental breakfast, and provides a wonderful place for guests to mingle.I will include some pictures.

  • This TripAdvisor Member:
    • Liked — I liked the decor and the fresh smell of the room.The.size of the hotel and the reasonable price.
    • Disliked — Poor sound proofing. Quieter rooms are in the back of the hotel,this helps with traffic noise but not with noisy guests.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
breezy0ne's Summary
Date of Stay: June 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 65+
Member since: December 30, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $128 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Love the room and cosiness”

The Equus - an Aqua Boutique hotel

Jun 15, 2008
1/1 found this review helpful

Not knowing much about Waikikii, we booked the hotel as it was close to the Ala Moana Shopping Center. 5min walk.
The room was clean, plus there was enough room for two weeks worth of shopping and bags. Coffee was provided, and a small mini fridge.
We booked a room with two double beds, and it was the most comfortable sleep I had in Honolulu.
We were in Waikikii to shop and sightseeing, so the hotel was afforable and all we wanted was a good nights sleep. The only problem was you had to carry your bags up a few steps, but the staff were more than happy to assist.

The young lady , Athena, was always friendly and had a welcoming smile. Fantastic after a hectic days shopping.

I recommend the hotel for a good nights sleep. But if you are after Resort style, lie by the pool holiday., cocktail bar service. Not here.
We were happy with what we paid for, and that was a comfortable clean, welcoming, cosie style hotel and we got it.
Very happy.

Helena

  • This TripAdvisor Member:
    • Liked — the beds and staff
    • Disliked — the stairs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydneystylz's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Other
Age group: 35-49
Member since: June 15, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Management Response
hawaiipolohawaii, Sales and Marketing
(Management representative)
Jul 1, 2008
Thank you for your review.

We are pleased to read that you enjoyed all the special qualities of The Equus including it's "welcoming, cozie" style. Athena sends her Aloha and will look forward to welcoming you back.

Warm Aloha
Susan Weander
Director of Sales
susan.weander@hawaiipolo.com
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $128 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of The Equus - an Aqua Boutique hotel

( 34-38 of 125 )
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The Equus - an Aqua Boutique hotel Address

1696 Ala Moana Boulevard, Honolulu, Oahu, HI 96815