The location of this hotel is great. That's it. If you simply need a room, you can get something just as nice, for less, elsewhere. If you will need any kind of service: help getting cabs, dinner reservations, laundry, renting bicycles, storing your bags or even someone to hold the door as you struggle with your luggage, do not choose the W Seattle.

We stayed for the Fourth of July weekend. We waited to talk to the concierege 3 times. Each time it took fifteen minutes for anyone to help us, and each time, the person in that position began his reponse by asking if we were sure we wanted him to check on our requests. For instance, I requested the conierge make an arrangement with a taxi for the end of our dinner. We were headed to the space needle afterwards. His response was "well, I don't think you'll be able to get a cab tonight. It's really busy. Are you sure you want me to call? You should probably try calling them yourselves." We had already called, and I don't fault the guy for failing (although, having bus schedules on hand seems like a prudent alternative), but of course I want him to call! I just waited 15 minutes to see if the W name would help us at all.

We cut our losses when we tried to rent bikes. After waiting 15 minutes, we weren't even the second group in line. Calling from the room did little good either.

Another time, I watched the concierge tell a woman that there was nowhere she could dine on the Fourth of July. Afterwards, I pulled her aside and gave her the list of places I had found on my own (I spent no more than 20 minutes on this research). I had already called the places, and all said they were slow for the Fourth and thus had plenty of room. Bear in mind that I had never even been to Seattle before that weekend. In fact, at the time of the conversation, I had barely been there 24 hours.

I also have to mention that I did all of this research through my mobile phone because the W Seattle does not provide free WiFi. They don't want to help you find anything, and they don't want you to find it on your own either. It's like a casino where everything is designed to keep you within the establishment.

We had to hail our own cabs right outside the hotel, and on our last day, as we were leaving, the doormen were too busy talking to one another to help me when I tripped going out the door.

It was absurd. I feel it would be diffiult to reach this level of incompetence without some intentional effort. These people have forgotten that they are a part of someone else's rare and hard-earned vacation. Don't give them a chance to ruin yours.

I hear the food is good, but the service was so bad, I had no desire to stay in the hotel and try it.

When the W Seattle originally opened, it was a great new hotel. I was coming to Seattle every month for work and loved each and every time I stayed there.

My job finished and I had not been to Seattle for the past two years.

I had the chance to come up to Seattle for a July vacation and unfortunately I picked the W. I am sitting in my room right now and waiting to check out and go somewhere else. This would be two days early.

I am an easy going person, but this visit to the W has been a nightmare. I am not going to go into details, but I can honestly state that I have never been so upset that I demanded to leave a hotel early. I don't even have a replacement hotel, but I am very happy to leave this place.

The room was OK, the location great... but the SERVICE.... I think the staff here are still waiting for the training from corporate. I am still upset that they could not do anything right. Especially since we were paying full rates to stay here over the 4th.

I used to love this place and hope that anyone who is considering the W Seattle will think twice.

Our stay at the W Seattle had some great moments, and some not so great.

+ Nice front desk staff upon check-in
- Front desk is up a flight of stairs which are not easy to negotiate with bags. You can walk around outside, up the hill, and enter on the same level through the side entrance

+Nice Corner room with lots of space
-No upgrade, even though a Gold starwood member

+Lots and lots of windows in the corner room
-Lots of sun, so the room heated up QUICKLY

+Fun peek-a-boo view of Mt Ranier
-Lots and lots and lots of street noise (8th floor) starting at about 5am.
**The hotel is on a major diesel bus line, with a stop directly in front of the hotel, and the noise wakes you up too early. As does general noise from the street as traffic gets going.

+Excellent decor and fantastic Bliss branded products. Loads and loads of towels.
-Room was worn (scuffed, chipped paint), bathtub/shower was only so-so, pillows were uncomfortable and cheesy plastic cups in bathroom.

+Allows dogs
-$25 a night fee, and nothing extraordinary in return; same dog amenities as the Seattle Sheraton or Westin.

The Bar
+Great happy hour specials
-TERRIBLE service on one occasion (forgotten food orders, difficulty in getting her attention. . .)

+Fun Environment on the weekend
-Limited seating

We also overheard the host for the bar telling a couple with a small service dog that the dog was not permitted. This is in direct violation of the law and the host did not seem to care.

Location
Location is nice being near some shopping areas, and it's an easy walk to Pike's Place Market, but again, the road in front of the hotel is VERY VERY busy. You really have to hike to find nice outdoor dining, and you are aways away from what I consider the central area (Nordstrom, et. al).
Dog owners, the Library is one block up and has plenty of grass, so it's a great place for doggy bathroom breaks.

Overall:
If I got a screaming deal on this hotel, as I did this time, I would stay again. But the location is not where I prefer to be and the street noise is out of control for weekday stays. I would request a higher floor to see if the steet noise was any less up higher. I'm also miffed about the $25 pet fee in comparison with Sheraton, which is $0.

My best friend and I were coming to Seattle for my birthday, and wanted to stay someplace really nice. I thought I would save a few bucks instead of stay at the Hotel 1000 or the Alexis, just to have extra spending money. Boy, do I regret that decision. The staff was snobby, and completly self focused. The room was alright. It was NOT worth the $260 we paid though. The bathroom was crowded and grimey. We had like a yard sale quality iron and ironing board. It was just a bid disappointment all in all. Though I will give them credit, the beds are comfortable, and the lobby is nice. Thats all I can say about the W.