WOW.....!!! I was lucky enough to be invited on another trip to this property. I was here about 11 years ago when it first opened, and I loved it then, but it continues to get better! It was fun to see how it has grown....
The hotel is an easy drive from the airport. I would say about 20 min. or so. You arrive and enter the lobby which is gorgeous and has a breathtaking view! Of course you get a lei, and a fruity drink. The drink coulda used rum--ha!
We had an amazing ocean view room. It was over the small quiet adult pool. 2nd floor, better view. Although I heard the outdoor showers are amazing on the first floor, I liked my view. There was no one ever even at the little pool, so if you want privacy, this is the place to be.
This is a big resort, but you feel as if it is very small and very private.
COMFY beds. HUGE flat screen TV--not that you need a TV here. Big bathroom, separate bath and shower. I LOVE LOVE LOVE the L'Occataine toiletries. Except the conditioner is watered down, so ladies take your own :) The only bad part is poor makeup lighting, and I didn't really care--but it was hard to get eyeliner on! Lots of towels and both cotton and terrycloth robes. The balcony deck was perfect for sitting and watching the sunset, or just watching the waves! I just wish that they delivered the NY Times fax or some type of news to your room in the morning so you can read out there early. Love the beach tote in the room available to use during your stay. Made my life alot easier!
I prefer the adult beach tree pool. I hear they are renovating it? It was a nice quiet pool, but I wish they would enforce the "no kids" rule a little stricter. I am one of those who is allergic to kids. ANd some nutty woman was swimming laps comeplete with goggles, swimcap, and big ol' kick for a LONG time. Hello, there is a GREAT lap pool. Not sure she knoew that. Deck chairs were nice, but they should consider some double chaise lounges for real luxury. Only 1 day was I put on a silly "waiting list" (although there were empty chairs) for a deck chair--the pool gals really like to be able to enforce that waiting list. The spa was nice and hot, too. They had current magazines, and books. Passed fresh pineapple skewers--yum! One day they came around with little coconut/mango smoothies--THE BEST! Evian spritzers, skin soothing aloe vera cups, otter pops--you name it, they had it. Even leave-in conditioner you can spray on. Very nice touch. I could have sat out there for the rest of my life (with SPF 80 of course!!). I think they would have brought me almost anything I asked for. They don't seem to know the word "no."
The food at the pool was wonderful. I had a daily fish wrap because it was sooooo delicious! And the lobster salad was to die for as well. Vast drinks selection (POM mojitos made w/ Splenda!), Crazy expensive, but you are at the Four Seasons in Hawaii, right? Beach Tree Bar was the ideal place to chat it up and get a cocktail. Bartenders are super friendly--but are forced to wear really small goofy shirts (ask them--ha!).
Breakfast restaurant was great. Service was always very pleasant. Just very expensive--but duh. Views made me pinch myself every day!
Saturday night sea food buffet was not to be missed! For $85 you had all the sushi, lobster, clams, steak, ETC you can imagine. Makes my mouth water thinking about it!
I did not do the spa, but the gym could not have been better! It was beautiful. Lots of current new cardio machines, most with TV's on them. Great classes, lap pool, nice selection of weight machines. Tennis facility looked like a blast. Made me want to work out! They make sure you always have a full water, and keep the place very clean.
I also did the 5.3 mile jogging trail. It is a good workout, but you are also walking on lots of asphalt. It definately got the job done though. And you don't have to go that far--there are other options.
The Sea Shell pool was perfect for those with kids. Seemed pretty happening--with splashy loud children. Perfect for them. The Kings Pond pool kinda creeped me out, but I am sure some like it. All of the black around it absorbed heat and it was just hot to look at it. Can't imagine lounging at it. Not my thing. If the quiet adult pool was being renovated I might not be very happy with the other options.
The beach was a pleasant place to lounge as well, but there is no swimming--which was fine for me. But others were not happy about it.
Lava Lounge was empty every night--but the hotel was at capacity. That is OK. Better than too crowded!
We were at a group function, so we had a few group dinners. Steak, lobster--you name it. They did a wonderful job! The staff was always very accomodating. Sometimes group dinners can be "rubber chicken" functions, but these were not. It could not have been better. Staff was "ON IT!!"
Funny, we joked about how we were excited to go back to CA so we did not have to say hi to anyone anymore--EVERYONE gives you an aloha here--EVERYONE. Service was the best I have ever experienced. Just could not have been better!
The group coordinator told me that the only complaint he had the whole trip was that a kid complained the pull out sofa bed was not comfy--but hello, it is a sofa bed. Usually not comfy!
I guess they had started renovating rooms, but you saw zero sign of that.
Soooo, that was the PERFECT vacation, as you can tell! I hope I get to return next year!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Business meeting / Event, Golf, Spa