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Four Seasons Resort Hualalai at Historic Ka'upulehu: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 247 Reviews
5.0 of 5 stars
178
4.0 of 5 stars
31
3.0 of 5 stars
11
2.0 of 5 stars
12
1.0 of 5 stars
12
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 23 hotels in Kailua-Kona
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  • Hotel class: 5 of 5
  • Rooms: 243
  • Address: 72-100 Ka'upulehu Drive Kailua-Kona, Island of Hawaii, HI 96740
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Elegant Resort of 32 intimately grouped beachfront bungalows situated on its own Pacific beach. This description is based on information provided by the hotel.
Business Center Fitness Center Pets Allowed Restaurant Swimming Pool
Check Rates: $878 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Four Seasons Resort Hualalai at Historic Ka'upulehu

( 22-26 of 247 )
“Great property, great staff-nickel dimed at $1000 a day”

Four Seasons Resort Hualalai at Historic Ka'upulehu

Jul 1, 2008
4/4 found this review helpful

Returned to hotel for the dozenth time after missing a year. The property is perfectly maintained, the staff couldn't be more attentive and prices on rooms/food keep rising.The room was $1000, a mixed green salad was $17, and each glass of wine is the price of a bottle at any liquor store. Massages now include the tip and are around $200, with good quality. My pet peeve is charging for in room internet on top of this. Any Marriot Courtyard or less throws in free wi/fi . Enough is enough!

  • This TripAdvisor Member:
    • Liked — location and service
    • Disliked — wi/fi charge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mstolper's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: November 24, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $878 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“I kept on thinking that it just doesn't get much better than this!”

Four Seasons Resort Hualalai at Historic Ka'upulehu

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5 of 5 stars
New York City, New York
Jun 26, 2008
1/2 found this review helpful

WOW.....!!! I was lucky enough to be invited on another trip to this property. I was here about 11 years ago when it first opened, and I loved it then, but it continues to get better! It was fun to see how it has grown....

The hotel is an easy drive from the airport. I would say about 20 min. or so. You arrive and enter the lobby which is gorgeous and has a breathtaking view! Of course you get a lei, and a fruity drink. The drink coulda used rum--ha!

We had an amazing ocean view room. It was over the small quiet adult pool. 2nd floor, better view. Although I heard the outdoor showers are amazing on the first floor, I liked my view. There was no one ever even at the little pool, so if you want privacy, this is the place to be.

This is a big resort, but you feel as if it is very small and very private.

COMFY beds. HUGE flat screen TV--not that you need a TV here. Big bathroom, separate bath and shower. I LOVE LOVE LOVE the L'Occataine toiletries. Except the conditioner is watered down, so ladies take your own :) The only bad part is poor makeup lighting, and I didn't really care--but it was hard to get eyeliner on! Lots of towels and both cotton and terrycloth robes. The balcony deck was perfect for sitting and watching the sunset, or just watching the waves! I just wish that they delivered the NY Times fax or some type of news to your room in the morning so you can read out there early. Love the beach tote in the room available to use during your stay. Made my life alot easier!

I prefer the adult beach tree pool. I hear they are renovating it? It was a nice quiet pool, but I wish they would enforce the "no kids" rule a little stricter. I am one of those who is allergic to kids. ANd some nutty woman was swimming laps comeplete with goggles, swimcap, and big ol' kick for a LONG time. Hello, there is a GREAT lap pool. Not sure she knoew that. Deck chairs were nice, but they should consider some double chaise lounges for real luxury. Only 1 day was I put on a silly "waiting list" (although there were empty chairs) for a deck chair--the pool gals really like to be able to enforce that waiting list. The spa was nice and hot, too. They had current magazines, and books. Passed fresh pineapple skewers--yum! One day they came around with little coconut/mango smoothies--THE BEST! Evian spritzers, skin soothing aloe vera cups, otter pops--you name it, they had it. Even leave-in conditioner you can spray on. Very nice touch. I could have sat out there for the rest of my life (with SPF 80 of course!!). I think they would have brought me almost anything I asked for. They don't seem to know the word "no."

The food at the pool was wonderful. I had a daily fish wrap because it was sooooo delicious! And the lobster salad was to die for as well. Vast drinks selection (POM mojitos made w/ Splenda!), Crazy expensive, but you are at the Four Seasons in Hawaii, right? Beach Tree Bar was the ideal place to chat it up and get a cocktail. Bartenders are super friendly--but are forced to wear really small goofy shirts (ask them--ha!).

Breakfast restaurant was great. Service was always very pleasant. Just very expensive--but duh. Views made me pinch myself every day!

Saturday night sea food buffet was not to be missed! For $85 you had all the sushi, lobster, clams, steak, ETC you can imagine. Makes my mouth water thinking about it!

I did not do the spa, but the gym could not have been better! It was beautiful. Lots of current new cardio machines, most with TV's on them. Great classes, lap pool, nice selection of weight machines. Tennis facility looked like a blast. Made me want to work out! They make sure you always have a full water, and keep the place very clean.

I also did the 5.3 mile jogging trail. It is a good workout, but you are also walking on lots of asphalt. It definately got the job done though. And you don't have to go that far--there are other options.

The Sea Shell pool was perfect for those with kids. Seemed pretty happening--with splashy loud children. Perfect for them. The Kings Pond pool kinda creeped me out, but I am sure some like it. All of the black around it absorbed heat and it was just hot to look at it. Can't imagine lounging at it. Not my thing. If the quiet adult pool was being renovated I might not be very happy with the other options.

The beach was a pleasant place to lounge as well, but there is no swimming--which was fine for me. But others were not happy about it.

Lava Lounge was empty every night--but the hotel was at capacity. That is OK. Better than too crowded!

We were at a group function, so we had a few group dinners. Steak, lobster--you name it. They did a wonderful job! The staff was always very accomodating. Sometimes group dinners can be "rubber chicken" functions, but these were not. It could not have been better. Staff was "ON IT!!"

Funny, we joked about how we were excited to go back to CA so we did not have to say hi to anyone anymore--EVERYONE gives you an aloha here--EVERYONE. Service was the best I have ever experienced. Just could not have been better!

The group coordinator told me that the only complaint he had the whole trip was that a kid complained the pull out sofa bed was not comfy--but hello, it is a sofa bed. Usually not comfy!

I guess they had started renovating rooms, but you saw zero sign of that.

Soooo, that was the PERFECT vacation, as you can tell! I hope I get to return next year!!

  • This TripAdvisor Member:
    • Liked — ITS THE FOUR SEASONS! True 5*
    • Disliked — Nothing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danni0005's Summary
Date of Stay: June 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: April 02, 2003
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Business meeting / Event, Golf, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $878 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The Best Hotel Ever!!!!”

Four Seasons Resort Hualalai at Historic Ka'upulehu

Jun 25, 2008
1/1 found this review helpful

One of the best places to stay in Hawaii. The best on the big island. Too many details to mention. No detail is overlooked. I can't wait to go back. It is worth every penny. You will not be disappointed. The food is excellent. The pool is great. The gym is spacious. There are lots to do. The spa treatments are a 10 out of a 10. The staff was incredible. Just go!!!!

  • This TripAdvisor Member:
    • Liked — Everything!!!!
    • Disliked — The resort was in the middle of nowhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelstayer08's Summary
Date of Stay: October 2007
Traveled with: Solo traveler
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: June 25, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $878 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Fab Four Seasons!”

Four Seasons Resort Hualalai at Historic Ka'upulehu

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5 of 5 stars
N. California
Jun 23, 2008
1/1 found this review helpful

Yes, this resort really is great. Fabulous setting and the usual awesome Four Seasons' staff. High end dining at several restaurants and fun fare around the pool. We just had seven nights in mid-June and really wished it could have been more. It is expensive, but worth it and no silly daily resort fee or charge for cabanas -- they could do away with the $15 per night valet parking fee though. With a 13 year-old boy with us we really appreciated the kids' and teen menus. Good golf, though the Mauna Lani just up the coast is a better course. Loved the choice of pools and snorkeling in the King's Pond was great fun. The Hualalai resort is world class. What would make it perfect? The beach is not your classic wide sandy expanse with body surfing opportunities, but a couple of sandy coves with lava reef. (If the beach were more inviting it would probably attract crowds, so perhaps it's better as is.) The exteriors of the room buildings are underwhelming. Could they be made more "island-like"? Perhaps some faux-thatch? There is a surf shack, but scuba is not offered on site. Could it be? Yes, but Kona Village (just a fairly short walk away along the beach) has a full service ocean adventures facility with dive boat. The Kona dive staff were absolutely terrific and our son took his first beach and boat dive with them. The dive sites are not that spectacular but still very enjoyable. All in all, three cheers for the Four Seasons!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cabdrinker's Summary
Date of Stay: June 2008
Member since: May 22, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $878 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Best Hotel EVER”

Four Seasons Resort Hualalai at Historic Ka'upulehu

Save Review
5 of 5 stars
New York, New York
Jun 16, 2008
1/2 found this review helpful

Wow. Just wow. It costs an awful lot to stay here, but this is the nicest hotel we've ever stayed at. Everything is impeccable. Nothing else to say other than everything here is perfect. Get a downstairs room if you can to enjoy the outdoor shower. Wow. I'm still just amazed at this hotel. Just wow. If you've got the money, you will not be disappointed.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — expensive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MakeYouHumble!'s Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: September 06, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure
Was this review helpful? Yes No
Check Rates
Average price*: $878 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Four Seasons Resort Hualalai at Historic Ka'upulehu

( 22-26 of 247 )
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Four Seasons Resort Hualalai at Historic Ka'upulehu Also Known As

Address: 72-100 Ka'upulehu Drive, Kailua-Kona, Island of Hawaii, HI 96740