I stayed 3 nights and I really like it. The bedroom was very modern and the bed very nice. The breakfast was very healthful.

Don't worry about the mixed reviews, this is a great hotel.
The good: Great location just outside of the quarter. Newly remodeled rooms. Huge Bathroom and bathtub. Friendly and attentive staff.
The bad: No onsite parking. No onsite restaurant yet (coming soon)
We were looking for a romantic weekend getaway and found it at the Omni Royal Crescent. The front desk manager Frank was there to greet us when we arrived early and went to ensure our room was ready himself. This gave us a chance to speak with Cheryl and get the lowdown on the local restaurants etc... Both Frank and Cheryl were incredibly friendly and helpful every time we passed through the lobby Our room was wonderfully quiet and the bed was so comfortable it was hard to leave. The spa tub was deep enough to swim in and everything was clean and fresh. I also want to mention the young lady that works the front desk at night. Unfortunately I can't remember her name. When we called down at near midnight to get a resommendation on food delivery she actually brought some menus up to our room and made suggestions. Now that is service. The only 2 negative experiences were the parking that cost more than the rental car and a fourth desk clerk who obviously hates dealing with people and was openly hostile to hotel guests us included. I won't name her openly and I'm sure the staffing will work itself out as everyone else was so nice. In short I wouldn't hesitate to stay again.

I stayed at the Onmi Berkshire in Manhattan this spring, and was very excited to stay at another Omni. My room was quite pretty, with large windows, and was booked for only $89 at the hotel website.
The front desk was friendly at check-in, and provided me with a city map marked with suggested walking routes on my first afternoon. However, on the first morning, beverage service was late and was only provided for 1 person, not the 2 requested. The cup of coffee was accompanied by packets of non-dairy creamer and sweeteners. I went downstairs and got another coffee from the continental breakfast, and took a milk for the coffees. (The breakfast was more attractive than most, with fruits and cheeses and petits-fours, along with the typical cereals and breads.)
When we came in on the second evening, about 9 pm, I wanted to stop at the desk to get a beverage card for the next morning, but no employee was present in the lobby or behind the desk. We called out "hello" a few times, but got no response. We decided to call down from our room phone, but our keys would not work. Back downstairs, and still no employees. We called the hotel on our cell phone, and on about the 15th ring, 2 people emerged. There was no apology or explanation for the inconvenience, but the employees were still friendly. Our keys were reset and we got a beverage card.
Beverage service the 2nd morning was at the time requested, made for 2 people, and they included liquid cream and creamer. (I wrote a request on our beverage card).
I wouldn't stay at this hotel again, and if I hadn't had such a wonderful experience at the Berkshire, I wouldn't stay at another Omni.

Stayed here in July 2007. When we booked, hotel web site had not been updated- all pictures were pre- Katrina ! It did not look like that when we arrived ! I know they are trying to remodel. Room was a bit small but adequate. Bathroom was weird- shower door only covered half the bathtub- so water went all over floor !! Hotel staff was very friendly & helpful . We felt pretty safe walking- not too far from Canal Street. You do better getting advice from the local people on eating places - We loved Deanie's- good food & good price ! All in all I would pay more for a hotel that had better aminites.