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Four Points by Sheraton Philadelphia Northeast: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 29 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
9
3.0 of 5 stars
10
2.0 of 5 stars
8
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#50 of 88 hotels in Philadelphia
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  • Hotel class: 3 of 5
  • Rooms: 190
  • Address: 9461 Roosevelt Boulevard Philadelphia, PA 19114
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Four Points by Sheraton Philadelphia Northeast is conveniently situated one mile from the airport and a few miles from historic sites and museums of... This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool
Check Rates: $138 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Four Points by Sheraton Philadelphia Northeast

( 8-12 of 29 )
“Poor value for money; noisey, poor customer service; shabby”

Four Points by Sheraton Philadelphia Northeast

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1 of 5 stars
Redondo Beach, CA
Apr 28, 2008
0/1 found this review helpful

Too much money to pay for inconveniences caused by hotel transitioning from Hilton to Sheridan: construction noise, etc.
Decor:
Furniture and design were redone, rooms do have a nice modular set up however elevators and other common areas were shabby.
Customer service:
Ranged from well meaning tho unknowledgeable to inconsiderate and unhelpful. I was given weekday/weekend rates when I made reservation. However, when I extended they did not advise me of increased rate change. I overheard other guests complain of being charged differently than what they had been originally told.
Cleanliness:
Only had maid come 1 time; didn't wash out tub, yet moved carefully arranged personal items (toothbrush, ech!) to wash off sink.
Services:
Computer broken, supposedly for over a month.
Didn't use fitness room, but looked pretty decent.
The only 'name" hotel in the area, but considering above one might be better off staying at one of the AAA motels nearby for half the money.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phoebe50's Summary
Date of Stay: April 2008
Member since: April 28, 2008
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Management Response
FourPointsPHLNE, General Manager
(Management representative)
May 27, 2008
The hotel officially converted to Four Points by Sheraton on 1/31/2008. The majority of the construction was complete at that date. We are still working on pool comlex and elevators, both of which will be completed in June.

We train our staff to take great care of our guests and resolve any issues. I am not sure what happened with this particular reservation but encourage any guest to speak with a Manager if they are not satisfied with their stay.

Our business center was having some problems in April periodically but am happy to report that it has been rectified with an enhanced security system for your convenience!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $138 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“okay nothing fancy”

Four Points by Sheraton Philadelphia Northeast

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3 of 5 stars
Rehoboth Beach, Delaware
Apr 2, 2008
0/1 found this review helpful

We got a $79 deal on this hotel and the pics made it look amazing and touted the recent renovations. We got placed on the first floor (no privacy/view of parking lot) the first night in an empty hotel - we were happier when we got moved to the fourth floor the next night. The rooms were average size, the king beds felt small, and the linens were less than luxurious. All in all, it was a $79/nt hotel: nice, clean, but nothing special.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fatnice's Summary
Date of Stay: March 2008
Member since: April 30, 2007
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Management Response
JAW01, Revenue Manager
(Management representative)
Apr 25, 2008
The All New Four Points by Sheraton Philadelphia Northeast is the city hotel with a suburban feel. Our property has recently undergone a full renovation and returns to you as the most stylish and modern hotel in the area! Designed for professionals on the go and families enjoying a getaway! All guest rooms feature 32" LCD TVs and our world famous Four Points Four Corner bedding package. Enjoy a delicious meal in Cobblestones Restaurant or one of over 30 microbrews in the TapRoom, or let the banquet come to you with In-Room Dining. Treat yourself to simple, uncomplicated comfort today!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $138 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Good enough”

Four Points by Sheraton Philadelphia Northeast

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3 of 5 stars
New York City, New York
Oct 20, 2007
2/2 found this review helpful

We stayed at the Doubletree for a wedding. The hotel was clean and comfortable. The complimentary cookies are a nice touch and delicious! They were starting to renovate the hotel the day after we left. We stayed in a King with sofa, the room was large and the bed comfortable. Wifi was free and the connection was great, we didn't have any problems with it. The shower pressure was good, but if you are over 5'6" you'd find it difficult to get under the shower head. All in all the hotel is fine.

  • This TripAdvisor Member:
    • Liked — The cookies and the bed was quite comfortable
    • Disliked — It served its purpose for my travels, but for sightseers it is a bit far
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kristad314's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Age group: 25-34
Member since: June 22, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“I was pretty happy with it”

Four Points by Sheraton Philadelphia Northeast

Oct 2, 2007
3/4 found this review helpful

Hi- I stayed at this hotel in June 07 and my experience was pretty positive. The room was very large, we had a king bed with a pull out; the room was clean and comfortable and hotel staff were nice. If you are coming to Philadelphia for the tourist experience, I would stay in one of the downtown hotels. But if you need to be in Northeast Philadelphia- close to the turnpike, Sesame Place, etc, I think this is actually a pretty good choice. In this area, there are a few Holiday Inns, a Radisson, a couple of lesser known chains and some independents- some of the independents are okay, others cater to the "day rate" crowd. The Doubletree is right on Roosevelt Boulevard (Route 1), well within the City proper; the others in that Northeast hotel cluster are closer to the city border or in Bucks County. A word to first time visitors: the area is not at all tourist-y. it is a residential section and the hotels are surrounded by strip malls and shopping centers and tend to be on major highways. If you're looking for a vacation experience, look elsewhere; but if you're in transit or have business in the Northeast, I think this hotel is just fine,

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BronxLady's Summary
Date of Stay: June 2007
Member since: February 10, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“No Doubletree Like I Have Seen Before”

Four Points by Sheraton Philadelphia Northeast

Jul 28, 2007
2/5 found this review helpful

Hotel is not like any Doubletree I have ever stayed at. Most are nice, but this one is outdated, old and in much need of improvemnent. Its obviously an attempted ronovation of an old hotel that they cut down the cost of the renovation drastically. The drians were slow to drain and had rings in the bathtub. The walls were very thin and you can hear ur neighbor talking on the phone. There was maybe one vending machine working in the whole hotel and it was out of beverages. the staff was not very friendly or accomodateable either.

  • This TripAdvisor Member:
    • Liked — Nothing much to like
    • Disliked — Bathroom had rings around the tub and drained very slow. Bed slept like a bail of hay.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MOODEYZZ's Summary
Date of Stay: July 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: June 26, 2006
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $138 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Four Points by Sheraton Philadelphia Northeast

( 8-12 of 29 )
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Four Points by Sheraton Philadelphia Northeast Also Known As

Address: 9461 Roosevelt Boulevard, Philadelphia, PA 19114