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ResortQuest at the Maui Banyan: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 136 Reviews
5.0 of 5 stars
33
4.0 of 5 stars
60
3.0 of 5 stars
19
2.0 of 5 stars
13
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#20 of 48 Specialty lodging in Kihei
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 256
  • Address: 2575 South Kihei Road, (formerly Aston at the Maui Banyan) Kihei, Maui, HI 96753
Property Type: Condominium
  • Self-catering guest units that include apartment-like features, such as living room, laundry room and a kitchen with cooking facilities.
Description: Spacious suites across from the beach. This affordable condominium resort on Maui's South Coast is within easy walking distance of shops and... This description is based on information provided by the specialty lodging.
Business Center Free High-Speed Internet Free Parking Swimming Pool
Check Rates: $193 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of ResortQuest at the Maui Banyan

( 8-12 of 136 )
“Not what we were looking for”

ResortQuest at the Maui Banyan

Jul 29, 2008

We rented this from vrbo.com. Had a one bedroom... Was supposedly "recently renovated" I think that may have been true for the kitchen area. And " recently renovated" was probably 5 years and alot of renters ago. The couch was very dated and stained. The closet had a smell of mold so bad every time we opened it the whole place smelled. The bedspread was originally white but not anymore.I went and bought new cleaning supplies and spent the first night cleaning.After staying two nights of the 9 we had paid for, we did a priceline.com and moved to the Marriot at Wailea. Made for a bit of an expensive week but we were definitely much happier. Could go barefoot and not worry. Could sit on any piece of furniture and enjoy it. The Marriott is a phenomenal place...Will try VRBO one more time this year at the Westin in Kanaapali. But never back at Maui Banyon.

  • This TripAdvisor Member:
    • Liked — I didn't
    • Disliked — The overall quality of the rooms.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
laroo906's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: June 12, 2003
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Management Response
mbagm, General Manager, ResortQuest at The Maui Banyan
(Management representative)
Aug 11, 2008
Aloha From Sunny South Maui!

I’m sorry to hear that you were not happy with the unit you selected thru the VBRO website. To the best of my knowledge we (ResortQuest Hawaii) do not receive any bookings from the VBRO website. Units listed on the VBRO website are “off-site” limited service type vacation rental providers.
Here at the beautiful Maui Banyan “ResortQuest Hawaii” is the "on-site" Resort Rental Provider. This means that all of our check-ins are done at our Front Desk which is conveniently located here on property, and if one of our guests has a question or concern we are here on property to properly service their needs.

ResortQuest at the Maui Banyan provides daily housekeeping services for all of the 150 one and two bedroom apartments we manage here on property, and every unit we manage is thoroughly inspected before it is released for guest arrival. As you can see by the feedback listed here that is not always the case with some of the other companies that manage units here on property. My advice is to make sure you visit our website at resortquesthawaii.com, click on Maui then click on ResortQuest at The Maui Banyan to ensure you are booking with a full service vacation rental provider.

I would like to thank laroo906 for taking the time to share your experience, and I sincerely hope that you were otherwise able to enjoy your stay on Maui… it is truly a magical Island!

Me ke aloha pumehana!

Michael J. Sands
General Manager
ResortQuest at The Maui Banyan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Awesome place to stay”

ResortQuest at the Maui Banyan

Save Review
5 of 5 stars
Prince George
Jun 28, 2008

We went to maui in April 2008 for our wedding. There were 11 people who came with us. We were looking for a reasonably priced place that offered full kitchens. We booked three separate condos / rooms through VRBO.com. We were very happy with all three.

Our room was a one bedroom unit on the ground floor (T-106). It had everything we needed to enjoy our week in Maui: A queen bed, A/C, two ceiling fans, two tv's, washer/dryer, two bathrooms. While we were there a new sofa arrived. I believe it was a sofa bed with a queen sized bed to pullout if you need it.

The second room (P-208) was a two bedroom condo. The two bedrooms are separated by a lockable door in case you only wanted to rent one side of it. On one side, there was a bedroom with two beds and a bathroom much like a hotel room. The other side was more like an apartment with a bedrooom, bathroom, living room, and kitchen.

The third room (G-310) was the same as the second, with a bedroom on one side, and everything else on the other. This unit has two queen beds.

They were all very clean.

It was great to have a kitchen to cut the cost of eating at restaurants every day. Each unit also had a washer and dryer which was great. There were also things like boogie boards and beach mats in the closet, which we made very good use of.

The pool / bbq area was also a bonus. Since it gets dark around 7, it was good to have the pool if we wanted to go for a swim in the evening. There were two pools, one on each end of the grounds, so we were able to pick the one that was less busy. Each pool has a big bbq beside it.

There are a few restaurants and shops within walking distance, but most of the time is was better to drive.

It does take a few minutes to walk to Kamaole II beach, but we were happy to make the short walk to a great beach.
We did not want to pay for beachfront rooms, and knew what to expect before we got there.

Overall we were very happy with our stay. Kihei was a great location to explore Maui - central on the island. The Maui Banyan helped to make our time on maui truly amazing. We are already starting to plan our return trip. And we will definitely look at staying in these rooms again if they are available.

  • This TripAdvisor Member:
    • Liked — Affordable, central location
    • Disliked — Cant think of anything
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PGDan's Summary
Date of Stay: April 2008
Traveled with: Friends
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: January 19, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Management Response
mbagm, General Manager, ResortQuest at The Maui Banyan
(Management representative)
Nov 4, 2008
Aloha from sunny South Maui! As the General Manager of this beautiful property I’m always happy to read positive reviews regardless of the management agent involved. In this case the Owners of these units listed are to be commended on the excellent job they did in meeting the needs of the PGDan Ohana (Family).

The Maui Banyan is truly an excellent choice for your Maui Vacation because in addition to large fully appointed apartments for your Ohana to stretch out and relax in, we are blessed with what I consider to be the best location in Kihei. We even offer several different vacation rental management options for you to choose from. Full service to limited service… the choice is yours.

I would like to sincerely thank PGDan for taking the time to share your experience, and I sincerely hope you have the opportunity to visit us again someday. Until then I wish you all the best!

Me ke aloha pumehana,
(with warmest regards)

Michael J. Sands
General Manager
ResortQuest Hawaii at The Maui Banyan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great value”

ResortQuest at the Maui Banyan

Save Review
4 of 5 stars
Vancouver, B.C.
May 28, 2008
0/1 found this review helpful

I sit here at the pool area of the Banyan after checking out from our 1 week stay. Our room was on the fifth floor and had a pretty good ocean view. Yes, you could see the parking garage below, but that was not a big deal. The room was a 1 bedroom, 2 bath condo that had dated decor, but was very clean. There was also a washer & dryer which came in handy. They provided free coffee & filters for the coffee machine. For the price we paid for this room, it was an excellent value.

There is free wireless internet access, but they charge a fee to use the safe, and charge $.60 each for local phone calls. Staff was very polite and responsive. We will definitely come back.

  • This TripAdvisor Member:
    • Liked — Clean & close to the beaches in Wailea
    • Disliked — charges for local phone calls and use of the safe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redstormshadow's Summary
Date of Stay: May 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: December 01, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Management Response
mbagm, General Manager, Resortquest at The Maui Banyan
(Management representative)
Aug 11, 2008
Aloha from sunny South Maui!

Mahalo (thank you) for your very kind words about this beautiful property in the heart of Kihei. I am very proud of our wonderful staff and would like to thank you for taking time to recognize the awesome job they do!

I agree that having all the amenities of home (full kitchen, washer/dryer, etc.) sure make for a carefree vacation… and the free high-speed wireless internet access, daily housekeeping services and other amenities only serve to enhance the experience.

I would like to thank Redstormshadow for taking the time to share your experience, and I sincerely hope we have the opportunity to serve you again someday!

Me ke aloha pumehana!
(with warmest regards)

Michael J. Sands
General Manager
ResortQuest at The Maui Banyan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“A Condo more than a hotel”

ResortQuest at the Maui Banyan

May 6, 2008
0/1 found this review helpful

We spent two nights here, in what was one bedroom of a condo suite but with private entrance to bedroom. We were in the front of the complex, but had no view of the ocean, only a vacant lot. The room was small, but clean. It was a fairly long walk to any restaurants, possibly a quarter or half a mile to the north. We drove. The beach was across a busy road. There were a lot of steps and no elevators, not a place for people with disabilities. The price was good for the area,

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
captainmcd's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: April 29, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, People with disabilities, Older travelers
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Management Response
mbagm, General Manager, ResortQuest Hawaii at The Maui Banyan
(Management representative)
Aug 11, 2008
Aloha from sunny South Maui!

Mahalo (thank you) for your very kind words about our outstanding Housekeeping services! I am very proud of our wonderful staff and thank you for taking time to recognize the awesome job they do!

You are correct that South Kikei Road does get busy at times, but I find that most drivers tend to be very courteous towards pedestrians crossing the street to get to the Beach. And we are blessed to be located directly accross the street from one the prettiest swimming beaches you’ll find anywhere! (Kamaole II Beach Park)

I would like to thank Captainmcd for taking the time to share your experience, and I sincerely hope we have the opportunity to serve you again someday!

Me ke aloha pumehana!
(with warmest regards)

Michael J. Sands
General Manager
ResortQuest at The Maui Banyan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Great time in Maui”

ResortQuest at the Maui Banyan

Apr 26, 2008

Our family rented two 2 bedroom condos at the Maui Banyan in early April 2008 for two weeks. We had two babies between 7 and 8 months old. Maui Banyan accommodated us by giving us ground level floor suites, by putting our condos side by side and we were right by the pool. Both condos were clean and the staff was great. You can't beat the location, a short walk to Kamaole Beach II and many store and restaurants (Maui Taco and Baskin Robbins being favorites). With two babies we did not eat out much and we found the kitchens fully supplied with all we needed and we utilized the BBQ by the pool a lot. Aunty , the Banyan's activities director provided us excellent advice on luaus; bike ride and whale watching groups. This was our 4th family vacation to Maui and the second time staying at the Maui Banyan and we had a great time and would recommend the Maui Banyan for a family vacation. We will definitely return.

Sutherland/Byers Family

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SCSByers's Summary
Date of Stay: April 2008
Member since: April 26, 2008
Was this review helpful? Yes No
Management Response
mbagm, General Manager, ResortQuest Hawaii at The Maui Banyan
(Management representative)
Aug 11, 2008
Aloha from sunny South Maui!

Mahalo (thank you) for your very kind words about the Maui Banyan and our awesome staff! I am very proud of this property and the wonderful people that work here. I thank you for taking the time to recognize them!

I was excited to read that this was your second time staying with us and I agree that having all the amenities of home (full kitchen, washer/dryer, etc.) sure make for a carefree vacation… and the free high-speed wireless internet access, daily housekeeping services and other amenities only serve to enhance the experience. I’m glad to hear that you also took advantage of the many BBQ Grills (12ea.) on property because they tend to be a guest favorite… and I must admit I’m a regular at Maui Taco myself. The Napili Burrito with Chicken is my favorite!

I would like to thank SCSByers for taking the time to share your experience, and I sincerely hope we have the opportunity to serve you again in the near future!

Me ke aloha pumehana!
(with warmest regards)

Michael J. Sands
General Manager
ResortQuest at The Maui Banyan
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of ResortQuest at the Maui Banyan

( 8-12 of 136 )
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Address: 2575 South Kihei Road, (formerly Aston at the Maui Banyan), Kihei, Maui, HI 96753