Things around the Beach Club are looking a bit tired. I remember our first stay - WOW - everything was crisp, shiny and polished. Not so anymore. We arrived at the very beginning of what looks like a major renovation however, so future guests might not have our experience. Our one week stay was marred by the following:

The room was worn - carpet stains, hair in the bath area (stuck to the molding- lots of it) dusty and just not clean to Disney standards. For $300 plus a night - I would expect enough towels for our party of 5 (no) the day bed to be made up daily (no) upgraded amenities (plasma? refridge that works? micro?) clean windows (no) and no construction - or at least a notice telling us that construction and workers would be on the grounds during our stay. This was disappointing. The entire halway of the second floor leading to the lobby was boarded up and under constuction from 8 am to 6 pm - construction cars parked in guest parking spaces and even in the valet area. Workers carried large beds and furniture through the hotel and guest areas. What is going on?

We pay for convenience at the Beach Club but we also pay top dollar because it is a premium Disney Resort. We did not have that experience at the Beach Club this time. Management needs to inform guest BEFORE they book that this hotel is being renovated and offer them the choice to stay elsewhere.

Hopefully these renovations will bring the Beach Club up to par. We will be staying elsewhere next time.

My husband and I just returned from a seven day stay at the Beach Club resort. Our hotel room was large and clean, and we are able to check in early at no charge. All of the cast members were friendly and helpful. The pools and the view are fantastic, and the walk to Epcot is a huge timesaver.

The only downfall to this hotel is the transportation. The buses also serve four other hotels, making them crowded during busy times and it also increases your travel time quite a bit. There isn't any bus service to Hollywood Studios. You can walk (but it's a hike), or take a boat. The boat is extremely slow and hot, it takes FOREVER.

I had my doubts regarding a Disney vacation (never been there), but by the time we left I felt like a kid again. We were upgraded to a really nice lakefront room. We had the deluxe dining plan so we ate like kings and queens (and princesses too)...The hotel's proximity to Epcot was a big plus and the Pool was outrageously nice! I would definitely stay there again some time in the future.

We are Disney Vacation Club members and have been to several of their other resorts. The place is beautiful, by all means, but the staff needs to improve their attitude. We never had our room cleaned as promised. Several cast members complained about being overworked and tired (I don't want to feel guilty while staying at this $400 a night hotel!). Some were just plain sullen and rude. I would not return to this resort. What a shame. The pool is gorgeous and our kids loved it.