This was my second time at Conrad. This hotel is fantastic. The staff really knows how to make their guests feel special, there is a girl from the front desk (whose name I do not remember) who is very kind and helpful.

She gave us an upgrade as we were there to celebrate our 1 year of marriage, and the room seems more to be an apartment than a room.

I´ll be back as soon as possible.

The only problem I saw is related to the valet parking, the drivers are very lazy, you can wait minutes for you car.

This was our post-cruise stay (May 23-25). It was our second time staying at the Conrad and have loved both visits. Super hotel and excellent service. We checked in at 9 am from the cruise and they had a room ready for us which was amazing. Got upgraded to a suite and enjoyed the spacious living room/kitchen and separate bedroom. I loved the pillow selection you can order specifically a different pillow - nice touch.

We use the free internet in the lobby. There are ½ price cocktails from 5-8 pm on Friday nights (I think) which is a deal and a great view from the bar on the 25th floor. They say you cannot bring in your own alcohol due to their liquor license - first time I had seen that. Rented movies from the blockbuster a short walk away and enjoyed watching dvds in the suite one night.

Fitness room is pretty well set up and water/headsets/newspapers for your use. Love using the tennis court on the roof (they have rackets and balls at the fitness centre) and location is by the pool. Pool/hot tub is great with very helpful staff to find unused chairs, and fresh towels.

Concierge can be quite helpful for dinner reservations and recommendations. They could beef up their repetoire though as so much to choose from in the area. We found renting a car was cheaper by calling Hertz than booking through the conceirge. Note that taking a taxi from the Conrad to Hertz, Hertz will cover the taxi ride. Would stay again at the Conrad for a downtown Miami location.

Super quality stay - nothing can beat it.

Great Brickell location and beutiful water views. Hotel layout is a little goofy - you take an elevator up to the 25th lobby to check in, then a different elevator down to your room. Bar has a good menu and great views, and was also pretty quiet and not crowded at all even though the hotel was sold out.

Bed was very comfortable - almost as good as the Heavenly Bed. Valet parking was a nighmare...even though I followed instructions to call down in advance, they never went to get the car until I had taken the multi-elevator system down to the ground floor....there was never a line or a crowd, but yet I still had to wait more than 15 minutes downstairs in the heat for the car.

Completed a three night stay at this hotel for a work function. It is located in the Brickell area of Miami which is more focused towards business travelers than vacationers. South Beach is only a 10-15 min drive from the hotel but can cost anywhere from $25-$35 via a cab. You can drive to many areas including Key Biscayne within minutes.

The hotel itself is very nice and on the upper floors of a large office building. As previous members mentioned the hotel does overcharge for everything and you do need to check your bill and prices before leaving the property.

We did not eat at the hotel itself but went to the Brickell Village area for dinner one night which is only a 5-10 min walk but offers a good number of places to eat. We wanted to check out Novecento and the Segafreddo cafe across from the hotel but did not have a chance to. For breakfast skip the overpriced hotel lobby and go next door to the small cafe/diner for a filling meal.