We got a good deal through Hotwire. Very nice hotel - nice rooms, good breakfast, decent outdoor pool, handy for airport. We did however encounter a few problems 1) the free shuttle bus from the airport dropped us at the far end of the airport parking lot - a few minutes walk from the lobby - with 2 young children and 4 large cases this was not a good start! 2) the room we were assigned had not been serviced - beds not made, plate of food thrown across the floor, dirty bathroom - you get the picture. 3) Elevators slow, as some of them were out of order so getting back to reception after getting the unserviced room took a while 4) - and this was my biggest problem - the attitude of the front desk staff when reporting the unserviced bedroom - not a word of apology and no manners. Don't get me wrong - we enjoyed our stay and feel that we were just unlucky with the room, but I feel the front desk staff let the hotel down - I would have been very disappointed if we had paid the full rate.

Perfect hotel near LAX. It's reasonably priced (through Hotwire), comfortable, clean and most of all convenient with a 24hr shuttle running every 15-20mn to/from LAX. Would stay there anytime we need to catch a plane

We stayed the last night before flying home because we wanted to be close to airport to avoid any potential traffic problems getting to the airport on time. The price at Hotwire was amazing. Even after paying for valet parking, it was still cheaper than going even slightly further away for a Courtyard, Embassy, etc. Not sure what's up with the elevator problem. They have a laminated sign by the elevator banks apologizing and offering the service elevators as alternates. This sounds like a near permanent issue vs a slight fix. Didn't cause us any issues. Room was very nice on the 11th floor. Airport noise was not like being at the end of the runway with your windows open. Subtle and you almost had to be listening for it. Did not interfere with conversation, TV, and most importantly, sleep. Friendly efficient staff. In room coffee was single cup Starbucks. If you have two people and both drink regular, check to see what you have. We had one regular, one decaf.

This hotel is not quite up to the standards of what I would expect from a Sheraton Hotel. Lobby was open and spacious, but elevators were not working properly. Room had old furniture, mildew in the bathtub, and the tub did not drain properly (constantly stood in ankle-deep water during a shower). Close proximity to LAX is only plus. For $185 per night + tax at the AAA rate, I will look for another hotel in the future. Probably rate this a 2.5 star hotel.