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Swissotel The Stamford: Traveler Reviews

Call now to book: 1-800-45-HOTEL from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 237 Reviews
5.0 of 5 stars
86
4.0 of 5 stars
76
3.0 of 5 stars
27
2.0 of 5 stars
29
1.0 of 5 stars
9
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#17 of 192 hotels in Singapore
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 1261
  • Address: 2 Stamford Road Singapore 178882 Singapore
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Seventy-three-story Tower Hotel, the tallest hotel in Asia. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Swimming Pool
Check Rates: $263 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Swissotel The Stamford

( 11-15 of 237 )
“Luxury and views”

Swissotel The Stamford

Aug 25, 2008
1/1 found this review helpful

We arrived in style, transferred to the hotel by Mercedes from the airport. The check in process was equally efficient and to cap off our wonderful arrival we recieved a room upgrade. And what a room - spacious, luxury fixtures and fittings and a view to die for from the 66th floor. Rooms were serviced wonderfully and the chocolates each evening were a lovely treat.

Only opportunity for improvement - add friendliness to the professional skills of the staff. While efficient, it would be nice for staff to make visitors feel like an individual rather than just a number.

  • This TripAdvisor Member:
    • Liked — Rooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
andricAustralia's Summary
Date of Stay: August 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 35-49
Member since: May 25, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $263 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“I love Swissotel The Stamfordl !!! FOREVER & ALWAYS !!!”

Swissotel The Stamford

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5 of 5 stars
Singapore
Aug 23, 2008
0/1 found this review helpful

I STAYED at this hotel for a night during the 2nd week of the June holidays. The REASON of me staying at this hotel is to take a BREAK from school & just ENJOY myself. I was VERY HAPPY & EXCITED the moment my parents booked this hotel for me !! As i stepped into the lobby on the day i was checking in I was very IMPRESSED with the whole place. The receptionist that was checking us in was a bit slow, maybe she is tired. Also the housekeepers that were cleaning the rooms were friendly but they didn't really understand english when i asked them for something !! But other than that everyone else was KIND & FRIENDLY !! The highest room in this hotel is on the 66th floor & the room that we were ASSIGNED to was on the 55th floor !! It was so MUCH higher than the HDB flat I'm staying at all my life (I live on the 8th floor) !!! Although my parents found the room not as CLASSY as the rooms at the neighboring hotel the Fairmont Singapore that we stayed during the December holidays last year. I FOUND the room VERY NICE & BIG!!! The room ALSO has a pen, pencil, 2 writing pads & alot of paper for guests to write. I'm also addicted in collecting these items as SOUVENIRS & for MEMORIES !!! The view when looking out of the window was SPECTACULAR especially at NIGHT !!! If i ever have the CHANCE to return to this hotel I MAY decide having lunch at one of their restaurants. I MAY also have dinner & enjoy the most SPECTACULAR view at the EQUINOX restaurant with is located on level 70th !!! WOW !!! Finally, I would like to thank all the staff working at this hotel for ALWAYS being SUPER KIND & FRIENDLY to everybody & especially ME !! I would also like to RECOMMEND anyone RICH or POOR to give this hotel a TRY. Once again, Thank you Swissotel The Stamford for making my stay a MEMORABLE one & may your business PROSPER !!!

  • This TripAdvisor Member:
    • Liked — Everything !!
    • Disliked — Leaving. Going back to my HDB flat !! & school !!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LonelySad's Summary
Date of Stay: June 2008
Traveled with: Other
Visit was for: Other
Age group: I prefer not to answer
Member since: August 23, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $263 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Fantastic”

Swissotel The Stamford

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5 of 5 stars
australia
Aug 20, 2008
2/2 found this review helpful

What a fantastic hotel and for someone that loves good service - then this is the place.

Nothing too hard, friendly staff. Room 4658 on 46th floor was harbour view and spectacular. You didn't want to shut the curtains on the lights at night. Breathtaking.

Beds comfy and even got an extra roll out for our son, and wasn't expecting it.

Must request harbour view room. Its worth it!! Breakfast had plenty to choose from and service in the restaurant for breakfast was again fantastic.

We would definately stay there again and plan to in 2010. Surprising large rooms, even with extra bed and the two doubles. Terrific stay and was a big step down to Patong Merlin in Phuket!

  • This TripAdvisor Member:
    • Liked — Excellent service and quality hotel
    • Disliked — young son found used condom under bed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calekids's Summary
Date of Stay: July 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: May 20, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
Was this review helpful? Yes No
Check Rates
Average price*: $263 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Really liked this Hotel”

Swissotel The Stamford

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4 of 5 stars
Perth Western Australia
Aug 10, 2008
2/2 found this review helpful

This hotel is in a wonderful location really cant beat it in Singapore. I stayed here for 5 nights and really did enjoy it, the staff are wonderful and very helpful (duty manager Darren, i think very helpful) and the public areas of the hotel look great. I booked a club room on the top floors and it came with access to the club lounge, free drinks and snacks day and night it was nice. My only disappointment with the hotel was their rooms are looking a little tired and are really in need of a major renovation, but i did still really like the hotel, i dunno if its that view out of my window of the 60th floor out over Singapore, its just great. I also enjoyed the coffee machine in my room, it was one of these pod ones, nice and i like the chocolate and fruit basket they left in my room, the chocolate came in a little wooden box you can keep. Amenity's in the bathroom are there own brand and nothing to wright home about. Beds are a little on the hard side, nothing like a "Sheraton sweet sleeper bed" but they were bearable . I don't know if i would stay here again, at least until they renovate there rooms, but i do like the location and the service is first class.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JamesVki's Summary
Date of Stay: July 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: March 07, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Spa, Concerts / Music festival
Was this review helpful? Yes No
Management Response
KhoYC, Front Office Manager
(Management representative)
Oct 15, 2008
Thank you for choosing Swissotel The Stamford. It is great to hear that you had enjoyed your stay with us. We will continue to try to excel in our service so as to serve you better and leave you an unforgettable experience.

The hotel is continuously refurnishing the rooms to upkeep its standards. Please be assured that we will uphold our mission to improve our services and to explore ways to better our guests’ stay. We sincerely hope to see you again on your next trip to Singapore.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $263 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Singapore nice city average hotel”

Swissotel The Stamford

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3 of 5 stars
Shanghai
Aug 8, 2008
1/2 found this review helpful

We loved these 2 days in Singapore. Nice city, mix of tradition and modernity, entertainment, food, this should be a nice place to live in for a family. Maybe boring for singles:). But definitely more peacefull and healthier place thant Shanghai!
We stayed at the Stamford, as we couldn't afford the Raffles, located nearby. Location is nice, walking distance. For the category the service at check in was very poor, not friendly. Room has a comfortable size. Bathroom and furnitures could be revamped, very basic. Mostly bathroom not at the level for the category. The vue was really wonderfull. Morning breakfast was correct. I probably won't recommend it to friends.

  • This TripAdvisor Member:
    • Liked — The view
    • Disliked — The service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
natetjl's Summary
Date of Stay: July 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: August 08, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Management Response
KhoYC, Front Office Manager
(Management representative)
Oct 15, 2008
Thank you for taking time to share with us your feedback, which is important to us and we really appreciate your truthful comments. We are so sorry to hear that our services did not meet up to your expectations or had caused you some inconvenience. Please be assured that we are looking at ways to enhance our services and to give our rooms a new outlook. We really hope that this isolate incident will not deter you from staying in our hotel again.
We look forward to extend our warm welcome to you on your next stay with us at Swissotel The Stamford.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $263 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Swissotel The Stamford

( 11-15 of 237 )
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Swissotel The Stamford Also Known As

Address: 2 Stamford Road, Singapore 178882, Singapore