We recently booked a 3 day trip to the Fitzwilliam Hotel for a honeymoon, largely based on the reviews we had read on this website. When we arrived the reception staff were very helpful and friendly giving us advice etc. We had chosen a deluxe package with breakfast, the room was a nice size but not spectacular, we had a good view over st stephens green and the bed was big and comfortable. The decor of the room was a little garish for our tastes but neat and tidy. The hotel had left us a box of chocolates and a message from the manger congratulating us on our wedding which was a nice touch. The first issue came the next morning when i went for a shower and there was no hot water, i called reception and they phoned back within 5 minutes to say the boiler was broken, this was at 7 in the morning, as i didn't have to be anywhere i was happy to stay in bed and wait, eventually the hot water came back on at about 10am, and the shower was wonderful. But had i had to leave early in the morning i would have been none too pleased, The other 2 mornings the hot water was fine and the following morning another box of chocolates arrived apologising for the water situation. The only other disapointment was the breakfast which was a buffet type affair, the quality of which i felt was a little poor given the standard and price of the hotel. Overall i felt the hotel was nice and we did enjoy ireland alot, but for the price i came away feeling a little disapointed especially as other hotels we had stayed in from the tripadvisor 'top 20' have been great











