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The Omni Royal Crescent

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 44 reviews
44 Reviews
5.0 of 5 stars
13
4.0 of 5 stars
15
3.0 of 5 stars
4
2.0 of 5 stars
6
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#77 of 154 hotels in New Orleans
Description: Residential-style Boutique Hotel located in the heart of downtown business district, 2 blocks from French Quarter.
  • Address
    535 Gravier Street
    New Orleans, LA 70130
Check Rates: $159 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 44 traveler reviews
  • What to Expect:
    • 4 based on 19 reviews Rooms
    • 4 based on 19 reviews Service
    • 3 based on 19 reviews Value
    • 3.5 based on 19 reviews Cleanliness
    • 4 based on 5 reviews Pool
  • Recommended For:
    • 50% based on 18 reviews Older travelers
    • 50% based on 18 reviews An amazing honeymoon
    • 40% based on 18 reviews Families with teenagers
    • 40% based on 18 reviews Families with young children
    • 30% based on 18 reviews Young singles

Reviews of The Omni Royal Crescent

( 1-10 of 44 )
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5 of 5 stars
Decatur,Tx
Aug 19, 2008

I was a little concerned about this hotel after I booked it. I read some negative reviews before going. I was totally surprised by this place. It was beautiful. The people were extremely helpful and very nice. The room was huge and very nicely decorated. I can't say enough about the comfortable beds...heavenly! The most important thing it was very,... more

Jun 1, 2008

Our stay at Omni Royal Crescent has been wonderful. The staff was nice, the rooms spacious enough for all of us 5 people. The location was also great, just walking distance from the French Quarter, Bourbon Street and the Mississippi. The rooms are clean and well-kept. The breakfast was also nice, and the free internet access is definitely a plus.... more

Management response from
Omni_Manager, Manager

Thank you for taking the time to review the Omni Royal Crescent. We are now offering our Art of Breakfast complimentary to guests, as well as free Wi-Fi. Our location just off the French Quarter gives visitors the ability to enjoy the nightlife that Bourbon Street offers and also enjoy the art galleries, restaurants and gambling in the Arts District....

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5 of 5 stars
St. Martinville, LA
May 29, 2008

Reasonable rate with the best service I have ever encountered. Location could not be better for touring the Frech Quarter...we were able to walk to all resturants with in 5-15 minutes. Did not have to drive for 2 days. Room was spacious, comfortable and clean. Highly recommended. $30/ day parking extra but worth it. more

Management response from
Omni_Manager, Manager

Your review of the Omni Royal Crescent is greatly appreciated. We are so glad that you enjoyed you stay with us. Please come back and stay with us again when you return to New Orleans.

May 22, 2008

I stayed at the Omni for 4 nights while attending a conference. My jacuzzi room was tiny with a bed, dresser and TV. There was not enough space for a desk or chair. The floor to ceiling window faced about 3 feet of dead air space and then a brick wall. I was on the first floor and never saw... more

Management response from
Omni_Manager, Manager

We are sorry to hear that your stay was not satisfactory. We do offer complimentary breakfast to our guests while we are working hard to complete our full-service restaurant. We apologize that your request for a quieter environment were not given full attention. We encourage all of our guests if they are unsatisfied with their accommodations to call guest services...

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2 of 5 stars
Cocoa Beach, FL
May 6, 2008

First of all Hotwire describes this hotel as having a pool - NOT! It has a very dirty oversized hot tub on the sixth floor. Hotwire says it has a restaurant - NOT! It has a space with tables and chairs for a restaurant, but only offers a continental breakfast - with no utensils available, cereal but only chocolate milk,... more

Management response from
Omni_Manager, Manager

We apologize that amenities were advertised on Hotwire that we do not have. The problem has been resolved so we do not mislead any guests staying with us in the future. We are working hard to complete our full-service restaurant. We are glad that our staff was able to provide excellent service, but sorry that other elements of your stay...

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1 of 5 stars
Danvers, Massachusetts
Mar 18, 2008
1/1 found this review helpful

Just returned from a long weekend in NOLA and unfortunately stayed at the Omni RC. I used the bathroom at 5 am only to find a mouse frantically running loops around it trying to get out. I began yelling to my husband while putting my feet up on the toilet. He banged on the bathroom door, scaring the little guy,... more

Management response from
Omni_Manager, Manager

Thank you for your review of the Omni Royal Crescent Hotel. While we do post responses to negative reviews, we also post comments to our positive reviews as well. We appreciate all comments because it lets us know what to focus on to make every guest’s stay wonderful. We are sorry that your stay was tarnished by the unwelcome intruder...

Jan 22, 2008

Stayed here for the Sugar Bowl at a pretty high price - paid double what it normally goes for, I think, but to be expected due to the season. The property is conveniently located about 2 blocks off Canal by Sheraton. But OMG if you want consistent housekeeping service and sleep, don't stay here (or ask for higher floor)! *Had... more

Management response from
Omni_Manager, Manager

We are sorry that you did not enjoy your stay at the Omni Royal Crescent Hotel. We are working hard to complete our renovation to the property after Hurricane Katrina. Our full-service restaurant will be open soon. Until then, please enjoy complimentary breakfast each morning. Our property does offer more peace and quiet than hotels located in the French Quarter....

Nov 26, 2007
0/1 found this review helpful

I stayed 3 nights and I really like it. The bedroom was very modern and the bed very nice. The breakfast was very healthful. more

Management response from
OmniMgr, Manager

Thank you for choosing to stay at the Omni Royal Crescent and for your complimentary review. We are delighted to hear that you enjoyed our newly renovated guest rooms and breakfast and hope to welcome you back on your next trip to New Orleans.

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5 of 5 stars
Trapped in Houston
Oct 1, 2007
2/2 found this review helpful

Don't worry about the mixed reviews, this is a great hotel. The good: Great location just outside of the quarter. Newly remodeled rooms. Huge Bathroom and bathtub. Friendly and attentive staff. The bad: No onsite parking. No onsite restaurant yet (coming soon) We were looking for a romantic weekend getaway and found it at the Omni Royal Crescent. The front... more

Management response from
OmniMgr, Manager

Thank you for taking the time to review the Omni Royal Crescent. Our staff has dedicated themselves to providing our guests with an exceptional experience and we are delighted to find that reflected in your stay. We do hope that you will return on your next trip to New Orleans.

Jul 28, 2007
1/3 found this review helpful

I stayed at the Onmi Berkshire in Manhattan this spring, and was very excited to stay at another Omni. My room was quite pretty, with large windows, and was booked for only $89 at the hotel website. The front desk was friendly at check-in, and provided me with a city map marked with suggested walking routes on my first afternoon.... more

Management response from
Omni_Manager, Manager

Thank you for your compliments about the Omni Berkshire Hotel in New York City. We are sorry that your stay at the Omni Royal Crescent Hotel was not as good as your stay at the Berkshire. As a boutique hotel, we do not have a staff that is as large as the Berkshire, but that does not excuse the lack...

Reviews of The Omni Royal Crescent

( 1-10 of 44 )
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The Omni Royal Crescent Address

535 Gravier Street, New Orleans, LA 70130