Although this isn't a true "5-star" establishment (but easily 4-star), we definitely had a "5-star" experience. This hotel has a very European, old-style feel to it, though it has been updated to ensure that guests are comfortable and everything was very clean. The staff was gracious and friendly, and although the valet parking was full, they directed us to parking... more

Whereas our stay in October was marred by lapses in staff attentiveness, this time the service was very good. Brian at the Front Desk is especially professional and enthusiastic. The rooms are comfortable and well-appointed, and the hotel is excellently situated for patrons like us who are coming to attend the opera. more

The staff were most helpfull from the moment we arrived from advising us on what to do and how to get there. Doors were opened and at the desk and in the hallways we were always cheerfully greeted and helped. The dining room provided a convenient continental breakfast served by a helpful and excellent staff. Dinners were excellent. We are... more

We love to stay at the Inn at the Opera when visiting San Francisco for the opera. The Opera House is right across the street, making it an ideal location, and the staff is always gracious and helpful. The room we had was small, but nicely furnished and included a fridge and microwave. We found the location very convenient to... more

Three of us shared a full week in a 1-bedroom "Symphony" unit, booked through our timeshare company (this is a Shell resort as well as a regular hotel), and were really happy with the whole experience. An old-fashioned elevator operates among the hotel's 7 floors; a quiet, darkwood French restaurant offers fine (expensive) dinners, late-night drinks, and free "Continental" breakfasts... more

The Inn was near the Civic Center part of the city. All the places we went were a 30 - 40 minute bus ride. When taking the bus tours, we were always the first picked up in the morning and last dropped off. An 11 hour tour for us lasted over 13 hours. We did tours with Tower Tours, Supersighting... more

All in all the room was okay and the staff was very helpful and friendly. However, I was a woman traveling alone and had the inconvenience of having a male friend walk me to the hotel every night from the BART station which is over 3 blocks away. Also...the free breakfast is horrible and they make you feel like you... more

The Inn at the Opera is a wonderful hotel. It is small and has a family feeling. The rooms are very comfortable. The staff is extremely friendly and helpful. An excellent breakfast is included. The location couldn' t be better for activities in Civic Center, such as performances at the Opera House ( just across the street, Davies Hall or... more

Keon Stewart and the rest of the Inn staff were gracious and extremely helpful. I'll be back. more