We had the worst vacation in this hotel. The people in the room next to ours were drunk and loud the whole time. When we complained to the management, we were told that those people are paying customers too and if we didnt like it there to go elsewhere. This place is unreal. We will be more careful in the... more

We stayed at the marina. Nice, showers were good. Ice, and marina store could have been better. Dock masters were great. Maybe just make sure there is ice for sale in the ice chests. At least in the mornings. more

The room in the G building was filthy. There was mold in the bathroom.The rug was dirty. I had to call for maintenance twice to come and kill the ants. The final crowning glory was the fact that I ended up with about a dozen bed-bug bites. Out of the six days of my stay the maid service (?) came... more

This is a great place to stay in Key West. You can walk to everything. The folks that talk about the G Building - well that is the economy building- CHECK WHAT YOU ARE GETTING. There are other building such as C, B, A and F that have tremenous units and views. The average price for a unit for night... more

I was soo excited to be returning back to Key West, FL for a celebration of my engagement. I was treated HORRIBLY to say the least. The concierge was rude and sneared in my face to pay up maitenance charges for the time share owner. He would not release room keys until the whole matter was cleared up. The whole... more

We got stuck in G-23 with no other rooms available during the boat show weekend and it absolutely ruined our trip. The floors were so dirty they turned my feet black, the room smelled like mold or must, the noise of the scooter rental below our room was ridiculous, as was the sound of the person in the unit above... more

We exchanged into the Galleon thru RCI and stayed in a 2 BR suite with another couple. They put us in the "worst view" 2 br suite (garden view 2nd floor) but it still had a nice view of the ocean from our patio. Here are THE PROS: the location was unbeatable. We were a few blocks from Mallory Square... more

The Galleon is a gem! We stayed there before and will definately come back. The location is great. The pool and tiki bar is the best. You can't beat it! more

We loved the resort with the small beach, pool, marina, and bar. There could be some small updates with the units, but overall we were pleased. The big problem was the night before we left. We came in around 11:30 and the airconditioner was not working, and by this time there wasn't anyone at the front desk. I called security... more