A serious plumbing accident in our home forced my family to vacate the house for a temporary period while the insurance company arranged for repairs.I was not delighted to say the least to live in a hotel for the intermin.But that quickly changed. The quality of the service at the Shilo made our stay first rate.The people here truly do... more

My husband, son, and I stayed two nights at the Shilo Hilltop and was pleasantly surprised and very pleased with the rooms. The comfort of the rooms exceeded our expectations and once the door was closed, it was so quiet. Unlike other places where you hear your neighbors come and go, move around above, etc., at the Shilo Hilltop, there... more

We had a one night reservation. After I dropped my wife off at her meeting that morning I went to verify our reservation. They confirmed it but said check in time was 4 pm. I asked if the WiFi worked in the lobby so I could check in with my office. They said yes. At about nine that same morning... more

On arrival I was offered a hot chocolate chip cookie. The lobby smelled of fresh baked cookies. There was also fresh hot coffee waiting, complimentary. The front desk agent was so pleasant.. All of the staff is very friendly. The rooms are spacious, attractive, and fresh. The restaurant has outstanding food. We were so happy to find a hot breakfast,... more

The Shino Inn Suites Hotel was the host site of the Collegiate Information & Visitor Services Association annual conference. Over 60 prive & public universities representing 28 states resided at the hotel for four days. The entire staff did an excellent job of providing friendly service, accommodating personal and professional needs, creating an ambiance of welcome and California fun in... more

We reserved a King suite with a sofa sleeper. I love how a suite has become nothing more than a room. No seperation of areas. Our daughter was going to Cal Poly Orientation. She slept, or tried to, on the sofa bed. It was horrible. The mattress was flat and you could feel the bars. No pillows were provided for... more

My wife and I want to say thank you for the friendly and pleasant stay at the Shilo Hilltop Suites. The staff always had a smile and cheery greetings no matter what time of day or night we arrived back to our rooms. The Suites are comfortable and spacious. I would recommend Shilo Hilltop to my family and friends. When... more

Who would have guessed that Pomona would have a wonderful gem of a hotel! We stayed at the Shilo for a family visit and we had a great experience. The staff was extremely accomodating to our family - especially since we were traveling with young children. We would definitely recommend this. more

We have been staying at the Shilo for several years, as my parents live in the area. For us, it's a home away from home. Reasonably priced, centrally located for activities and always hospitable, the Shilo is one of my favorite hotels. We also love the new decor and updated bedding. Our son likes the TV in the bathroom! My... more