I stayed at this hotel for 6 nights for a business conference. Upon checking in Sarah, the front desk clerk, noticed that I was booked in the executive level (due to my Hilton Gold VIO status), but was then booked into a regular room for the rest of my stay. She assured me that she would look into this and... more

Upon checking in, there was a long line and only two people checking visitors in. People in line were complaining that they were not being called first for Hilton Honors (priority). I was third in line and after 25 minutes it was my turn. They tried to change my room to a more expensive one, then said my card was... more

I really enjoy coming into the Double Tree and receiving a really nice warm cookie! Upon check in the front desk girl was nice and gave me directions to my room. I was here on business and the airport to the hotel was really close. I wanted to really rest up before my meeting, as my flight left really early... more

Stayed at the Doubletree Ontario over the weekend and loved it! (1) Called to advise front desk about late check-in and didn't encounter any problems as promised. (2) Welcome cookies were very delicious! (3) "Close-to-the-action" (close to the pool and bar/restaurant), "quiet," and "very quiet" room options available. This resort-style hotel has four buildings - (a) the main building which... more

I only stayed here for 1 night. Got a great deal through Priceline at $49. Upon check-in we were given warm cookies. Delicious, by the way. It looked like there was 1 or 2 weddings going on that night. Also, Friday night looks like a big night for the nightclub. So we asked them to put us in the building... more

We booked this hotel because it was blocks from the Ontario Airport and we had a 10am flight out the next morning. We booked one of their one bedroom suites and had read that the property was recently renovated. We checked in early - 2pm and that was not a problem. We got into our room and were blown away... more

Had reservations at another hotel and was disappointed with the room so we came to the DT. Staff were very friendly and helpful in getting us booked into a suite. Price was wonderful, rooms were clean, maids were great (we had 5 cheerleaders with us so they were demanding). We left the kids in the room and went to the... more

Stayed at the DT Ontario for one night and it was a pleasant experience. Not your typical DT. This is an older property with a far east theme (big pagoda like entrance, table of candles in lobby) The room was large and featured a very comfortable bed, desk with comfortable chair and oversized chair and ottoman. Internet service is charged... more

I stay at the Double Tree at least twice a year for business. The hotel offers all the usual Double Tree facilities plus it has an excellent pool area. Misty's lounge is the self proclaimed hottest place in Ontario, and although I haven't found anything else - there is always a live band which can make the atmosphere. A good... more