This is a beautiful hotel, nice service, etc etc. Lovely rooms, everything was really nice. Only problem is the location, it's really quite far from anything, don't stay here unless you have a rental car, or an unlimited taxi budget. more
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This is a beautiful hotel, nice service, etc etc. Lovely rooms, everything was really nice. Only problem is the location, it's really quite far from anything, don't stay here unless you have a rental car, or an unlimited taxi budget. more
We were recommended to stay at this hotel by a relative this summer. We are from Sweden and made a road trip and were about to spend the last couple of days of our trip here. We stayed at the hotel for five nights and we had some splendid days. Although we weren't at the hotel so often, we had... more
I had a very enjoyable stay at the Luxe on Sunset. The staff know what they are doing, the rooms are large, the beds are extremely comfortable (never slept as well in a hotel), the pool is just large enough to do laps, the bathroom was pretty much as big as any I've seen in most 5 star hotels, and... more
A sparkling gem of an oasis. The setting and location are perfect. The two hotel buildings are seperated by a hilly incline which is an easy walk or drive up the hill with the sparkling and beautifully appointed pool on the upper level. A few rooms overlook the freeway, but most overlook the pool and gorgeous surroundings. The room was... more
I purchased a two night stay at the Luxe through Sky Auction for my wife's birthday. We checked out after the first night. I booked a king size room. When we arrived at the hotel, we were told that no rooms were available at the time we arrive approximately 12 noon. however we were told to come back later and... more
I do apologize for this experience. Even when fully booked, the service you recieved was unacceptable. We do much better than that! Bed type requests should be met. Delivery of extra pillows should be done quickly. Extra robes are automatic, and should be 2 per room. When things are not right, we should take responsibility. We are confident that given...
I last stayed in the Luxe in 2004 when I had a pleasant few days. After reading some reviews on this site, I was concerned that the place had gone downhill, however I took the chance as I wanted somewhere with a balcony (to smoke) along with a restaurant and bar. I shouldn't have worried. Unfortunately it seems that people... more
First of all it has a great location. Right at Sunset you are quickly in BH or Hollywood (if LA traffic allows). We had a wonderful and great stay. The staff was nice and helpful. Our room was large by all means and we got everything we asked for. Even when we considered switching to a (more expensive) room by... more
We stayed here for a wedding a few months ago and had a really nice stay. Our room was ready when we arrived, the staff was helpful, and our junior suite was quiet and much bigger than expected. The breakfast at the restaurant was good too. Our only complaint was that the ventilation system in the room was pretty bad... more
This place is an outdated dump. Motel 6 with nice landscaping. You think it is going to be nice and it is not. Staff is poorly trained. Management is weak. I am trying to think of something nice to say and I can not think of anything. more
I am so sorry that you had this experience at our wonderful little hotel. I will reach out to find out exactly what went wrong, but we are confident this is the exception, not the rule. The employees here at the Luxe stive to make everybody's experience a special one, a positive one. Next time will be better, please come...
Rooms were okay. Didn't receive wake up call, only found two towels in room, and had to call 4 times to eventually get them. Food service took in total 21 1/2 hours. Amenities were okay, except bowl of ice cream with cookie was $8. Wouldn't stay here again. Also, room looked out over freeway. more
Getting your wake-up call is elementary, and inexcusable that it did not happen. Recieving more towels expeditiously once requested is a basic neccessity. Sorry these did not happen. Our 7 acres in the hills of Brentwood overlooking West Los Angeles do have a few rooms overlooking the valley towards the ocean, with the convenience of the access to the 405...




