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Kyoto Grand Hotel and Gardens

120 South Los Angeles Street, Formerly New Otani Hotel and Garden, Los Angeles, CA 90012
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
High-rise executive hotel in downtown LA with rooftop garden - Heart of Civic Center and government district.
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service
Check Rates and Availability: $207 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3.5 of 5 stars Based on 60 traveler reviews
  • What to Expect:
    • 3.5 based on 44 reviews Rooms
    • 4 based on 39 reviews Service
    • 3.5 based on 44 reviews Value
    • 4 based on 42 reviews Cleanliness

Reviews of Kyoto Grand Hotel and Gardens

( 11-20 of 76 )
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3 of 5 stars
Santa Maria, CA
Sep 28, 2008
1/1 found this review helpful

Stayed one night mid-week for business at the Federal Building. Very conveniently located, walking distance to where we needed to be. Overall, we'd stay there again, but only for business, not for pleasure. We stayed on the 12th floor and the noise from the street (loud trucks emptying trash dumpsters, those annoying industrial backup beeps, etc.) was a bit more... more

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3 of 5 stars
Montreal, Canada
Sep 25, 2008

We spent 2 nights there. Don't use the parking there, there are public parkings for $8 just next to it. Even if you go out with your car twice, it would still be cheaper to park in the public parking. And meters only run until 6PM which is good enough when you come back from dinner or whatever you were... more

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1 of 5 stars
New York, NY
Sep 14, 2008
1/1 found this review helpful

The Kyoto Grand was totally overpriced for what is was. The rooms (supposedly recently remodeled) were outdated, especially the bathroom - the sink fixtures barely worked and the bathtub was dirty. Parking was a complete rip-off - we were told it was $24.00 per 24-hr period for self-parking, but upon check out we were charged for 3 days even though... more

Aug 30, 2008
1/1 found this review helpful

Everything is overpriced for no apparent reason. $30.00 per day for valet parking. $8.50 for 4 copies in the business center. $74.00 for room service breakfast for 3 people. (bacon was burnt and juice choices were wrong) Average cost for 3 people at any restaurant in the place is $125.00. Website lists shuttle service available - NOT AVAILABLE. In-house literature... more

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3 of 5 stars
Mill Valley, CA
Aug 26, 2008
1/1 found this review helpful

I had stayed here several times when it was still the New Otani, but this was my visit under the new name/management. The New Otani had been a solid 3-Star hotel, but I had high expectations for this visit, perhaps because of the new name (Kyoto "Grand" Hotel). Maybe because of those high expectations, I was quite disappointed. The hotel... more

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2 of 5 stars
New York City
Jul 22, 2008
1/3 found this review helpful

Was in Los Angeles on vacation with my family of four and found this hotel (back then it was New Otani) for a reasonable $150/night. The room was rather cramped with 2 double beds, and the walls were thin. The worst part was that because of its downtown location, there were many helicopters flying around that made it hard for... more

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5 of 5 stars
San Francisco Bay Area
Jul 21, 2008
2/3 found this review helpful

Very nice and clean room. Our internet connection was spotty - worked sometimes and other times it didn't. Other than that, everything was fine. Walked to nearby restaurants. Would recommend this hotel. more

Jul 18, 2008

Just returned from a "too short" overnight stay at the Kyoto Grand Hotel and Gardens. I drive to downtown LA from Imperial County for a business meeting. I was semi-tense from the work day and 4 hr drive to get there. It was a welcoming experience. I was greeted with a warm towel to cleanse my hands and a shot... more

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4 of 5 stars
Emeryville CA
Jul 17, 2008
2/2 found this review helpful

After being intrigued by this gem of a hotel back when it was known as the New Otani, I was glad to wind up there recently with a successful Priceline bid. The room was what I expected for a 3-star hotel: perfectly adequate, nothing to go wild over. At registration the desk clerk handed me a cup of iced tea... more

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5 of 5 stars
Long Beach/Los Angeles
Jul 13, 2008
2/2 found this review helpful

I live in LA without a car. I looked for a hotel near the Metro station and Art Museum I was attending within walking distance. This place was a gem. Three blocks from the Metro station and two blocks from the Japanese American National Museum, right in the heart of LA's Little Tokyo. Formerly the New Otani Hotel, (It still... more

Reviews of Kyoto Grand Hotel and Gardens

( 11-20 of 76 )
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Kyoto Grand Hotel and Gardens Address

120 South Los Angeles Street, Formerly New Otani Hotel and Garden, Los Angeles, CA 90012