I stayed in this hotel as part of a large conference in June. The conference rooms were pretty good but the rest of the hotel failed to live up to its billing. The rooms were dark and unloved and certainly not good enough for a hotel at this price level. There was an air of dustiness about the corridors and... more

If you want a three stars hotel for a price of a five, this is your place. Terrible smell in the rooms to not mention the bar: get in for five minutes and you'll smell cigarette for the rest of your stay. Air conditioning is in fact air at one condition: hot as hell. No way to change it. Room... more

Location is fine, close to the metro and the bus line (#27) that will take you to the Prado. The rooms were small but reasonably clean. It was a fine experience but by no means 5 star or even 4 star. The food was about what you'd expect, nothing spectacular. No wireless in the rooms but they do have high... more

This was to be the capstone of our 2 week trip to Portugal and Spain. I treated us to a 5 star hotel in Spain; but the hotel is NOT 5 star quality. I had let the hotel know by email that we would be late and needed another bed and 2 twin beds, not a king. When we arrived,... more

Stayed here for 2 nights in Jul 08. Location is fairly good thou trying to find it from Melia Castilla metro station is a little difficult. The hotel was extremely busy when I stayed. The rooms were clean, nicely presented & very quiet! The pool area is very small. I could not stay by the pool as it was full.... more

Good, but no five star!!! more

This is a 3 star hotel rather than the 5 star it claims. But the room rate reflects this. The staff are friendly which makes up for the many inconveniences. No iron or tea/coffee making facilities in the rooms. They charge rental for the iron and ironing board after the first 2 hours. They say on the website that internet... more

I have been at the Melia Castilla for the second time. The first time it was chosen by a meeting organizer. I had to come to Madrid for a meeting with local colleagues and decided to return to the hotel. At both stays I enjoyed very much the spacious and comfortable rooms, where you can easily feel at home for... more

Best hotel regarding quality, price and experience. Best breakfast salad and sweet. Smiles all over and very clean more