Stayed here for 5 nights with 3 teenage children. Easy walk even with suitcase from Victoria Station although getting out of the station and in the right direction quite confusing. Good location for Buckingham Palace, easy walk down the Mall to Trafalgar Square and National Gallery as well as Westminster Abbey. The room was just ok. Kind of heavy, ponderous... more

We come to London on holiday every August and since we discovered the Rubens we could never stay anywhere else! The location is fantastic, the rooms are comfortable and the staff are so welcoming and friendly - it really is like a home from home for us! Mr Hendry, the General Manger, Saiid, the bar Manager, the whole concierge team... more

My husband and I were so pleased with the personal attention given to our needs. The rooms were clean neat and comfortably furnished. The resturants were excellent, and we were able to experience a full English breakfast. more

We stayed for 2 nights for a 10th wedding anniversary. Our children (6 and 9) came with us. Excellent location, opposite the Royal Mews. The staff were very welcoming and attentive from the moment we arrived. Flowers had been previoulsy arranged and were waiting for my wife in our room, newly refurbished and plush. The room had a large bed... more

We were in London for 1 night and went to see a play at the Victoria Theater. The Rubens was walking distance from the theater and there are mnany restaurants nearby. The hotel was very nice and the staff helpful. 2 words of caution: the rooms are pretty small. They are nice but tiny. Also, as we were packing up... more

Being fortunate in being invited to the palace[the bigger one across the road]we decided to book a hotel to match the special occasion.We did not expect too much being a city hotel which can often lack charm and a genuinely happy and efficient workforce.We were however BOWLED OVER by the entire experience....from the doorman Nathan to the general manager Mr... more

My sister and I just returned from our London vacation and I have to say that our stay at the Rubens was the best part of our trip. We were there for 6 nights, and there's absolutely nothing that we could find to complain about this hotel. The moment we arrived at the hotel we were greeted by the staff... more

This is not the cheapest London hotel but if you are prepared to pay a little more - you should have a wonderful experience. The whole team from check in to restaurant staff were exceptionally friendly and very helpful. The rooms were delightful - such a change from the standard hotel room. Little touches like asking whether we wanted blankets... more

We were a little overwhelmed by the number of hotel choices in London and are happy to say we definitely made the right choice. Location is ideal for visiting so many of the sites and is also conveniently located to a tube stop and the sightseeing bus stop. We stayed in a king room. It was beautifully appointed and we... more