Must say we were more than thrilled with the hotel. We had breakfast there, we had a nice swim ,and we thank the staff for everything, we would tell anyone to go here. Mrs Ratcliffe. Lancashire UK more

We had stayed here before in 2003, but reading some of the reviews we were a little concerned, but we need not have been ,the staff were great and put themselves out for you, the rooms a good size and clean.,we stayed for three nights. The bar area is great on cold nights,good crack with all the other visitors. The... more

The hotel is in the center of town and you can walk to many of the shops. The underground parking was secure. The restaurant was pleasant and the food good. Our room was on the third floor and sweltering. Luckily we had an window that opened to the outside and fan. We opened both windows and set the fan up... more

We just finished a three night four day work team meeting at the Ptarmigan Inn. First let me say, the location of the hotel, is excellent. Right at the start of shopping, restaurants and entertainment on Banff Avenue. The hotel itself is a little older but makes up for its age with excellent staff, fantastic food and desire to make... more

Where to begin? The bed: Best night's sleep we've had in a long long time. What they call their Mountain Feather Beds are like sleeping on a cloud. The location: Soooo close to downtown. I can only imagine how that would come in handy during the ski season on the colder days when you really don't want to go out... more

we don't understand the bad reviews for this hotel, we thought it was great. hubby and i stayed two nights on the first floor, our room was clean and comfortable, yes there was no A/C but we didn't need it anway. bed was comfortable and staff were attentive to our requests. we ate breakfast in the downstairs resturant and the... more

We booked our wedding at the Banff Ptarmigan Inn Hotel and it was a breeze from start to finish. The staff were very knowledgeable and very helpful when booking and organizing the venue for our reception. That did not change once we checked in for our weekend stay. The property was very clean, the hotel staff were very friendly and... more

We stayed in a room on the ground (1st) floor. The room windows opened directly onto the level where car exhaust fumes would come into the room. As a conseqence the bedroom windows could not be opened. There was no air conditioning. The room was stuffy. However, the hotel had thought of this and provided a fan to keep us... more

The service was excellent, we loved our stay, will come back for sure! more