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Maroma Resort & Spa

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 214 reviews
214 Reviews
5.0 of 5 stars
153
4.0 of 5 stars
25
3.0 of 5 stars
6
2.0 of 5 stars
20
1.0 of 5 stars
10
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 158 hotels in Playa del Carmen
Description:
On 25-acre beach front portion of a 500 acre coconut plantation on the Riviera Maya, Maroma Resort and Spa is a rustically luxurious hideaway built... On 25-acre beach front portion of a 500 acre coconut plantation on the Riviera Maya, Maroma Resort and Spa is a rustically luxurious hideaway built in the tradition of Mexican haciendas where service, warm hospitality and privacy are unsurpassed. It is reputed to be among the finest resorts in Mexico. Maroma is nestled at the edge of an unspoiled beach on the Yucatan, bordered by the world’s second longest barrier reef, providing world-class SCUBA and snorkeling. more » « less
  • Address
    Carretera Cancun Tulum Km 51
    Riviera Maya, Solidaridad, Quintana Roo
    Playa del Carmen 77710
    Mexico
Check Rates: $570 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4.5 of 5 stars Based on 212 traveler reviews
  • What to Expect:
    • 4.5 based on 120 reviews Rooms
    • 4.5 based on 120 reviews Service
    • 4.5 based on 119 reviews Value
    • 5 based on 120 reviews Cleanliness
    • 4 based on 33 reviews Pool
  • Recommended For:
    • 80% based on 136 reviews An amazing honeymoon
    • 50% based on 136 reviews Older travelers
    • 10% based on 136 reviews Couples/romantics
    • 10% based on 136 reviews Pet owners
    • 10% based on 136 reviews Families with teenagers

Reviews of Maroma Resort & Spa

( 1-10 of 214 )
Aug 26, 2008

Beach and service were excellent. Rooms a disappointment. Clearly in need of renovation: aircon system rather primitive, old fashioned interior. Also, very small room for any given price level. Food was just about edible. All in all, it's Incredibly expensive for what it really is. However, in this part of Mexico this is probably the only option if you want... more

Aug 20, 2008
1/1 found this review helpful

We stayed in the Sian-nah suite for 8 nights in late June. We checked the forecast before going and it showed thunderstorms every day and we called the resort and they rightfully told us not to worry... it would be sunny every day with perhaps a short spell of rain here and there. They were right. We only had one... more

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5 of 5 stars
Pittsburgh
Aug 19, 2008

My girlfriend and I stayed here for 5 days and 4 nights in August and it was truly magnificant. The only place that I have stayed that surpasses this is the One and Only Palmilla in Cabo. This is truly a 5 star resort. The food was authentic mexican done fantastically. We enjoyed every meal from breakfast through dinner. I... more

Aug 18, 2008
1/1 found this review helpful

This is truly one of the world's best beach resorts. You can set the highest expectations and you won't be desapointed: an amazing beach, rooms, service, food, staff attitude, attention to details - everything is exceptional at this resort and they will make you feel special. I had stayed at La Samanna last year, which also belongs to the Orient... more

Jul 23, 2008
6/7 found this review helpful

My husband and I just returned from an 8-night stay at Maroma for our honeymoon and couldn't have been happier with our choice. I had read many Trip Advisor reviews of the property and had high expectations, and all I can say is that Maroma exceeded all of them! As others have written, Maroma stands apart because of its wonderful... more

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5 of 5 stars
Manhattan, NY
Jul 20, 2008
3/5 found this review helpful

Stayed at the Maroma for 4 nights in late June, at one of the sian-nah suites. From start to finish, it was a wonderful experience. I had researched many other places before deciding on the Maroma (Parrot Cay; One & Only Palmilla (was undergoing construction during this period); las Ventanas; Four Seasons Punta Mita, etc., as well as the other... more

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5 of 5 stars
Austin, Texas
Jul 13, 2008
5/6 found this review helpful

You are picked up in a black, 2008 chevy suburban from the Cancun Airport, then wisked away like someone more important than you really are. Within 30 minutes, you are being escorted throughout the plantation of Maroma by hospitality. There is no arrogance - only warm smiles wanting you to relax and be waited upon. Everyone knows your name when... more

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5 of 5 stars
Richmond, VA
Jul 13, 2008
4/5 found this review helpful

I can say the reviews on this site are completely accurate - the good ones anyway. My wife and I stayed at Maroma from June 26-30 and I think it was an experience we will never forget as long as we live. The staff is incredibly wonderful and KIND. The food is wonderful. DO splurge for a special dinner, it... more

Jul 9, 2008
3/4 found this review helpful

Safe to say that our experience was in line with the glowing references elsewhere - the setting is sensational and the service is impeccable. But there are two things worth adding that, for us, set Maroma apart. First, there is a sincerity about the place - we never felt that anybody was working at being pleasant and friendly. It felt... more

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5 of 5 stars
Auckland, New Zealand
Jul 8, 2008
4/4 found this review helpful

We booked the Sian Nah suite package with the 20% spa discount staying for four nights. We drove ourselves to the resort as we hired a car for the previous part of our trip to Playa Del Carmen and Chichzen Itza. However, we could have returned the vehicle as we had no desire to leave the resort during our stay.... more

Reviews of Maroma Resort & Spa

( 1-10 of 214 )
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Maroma Resort & Spa Address

Carretera Cancun Tulum Km 51 | Riviera Maya, Solidaridad, Quintana Roo, Playa del Carmen 77710, Mexico