We Booked our trip through a mexican travel agency. Thinking we were going to save money by doing this. After the trip we realized we sacraficed quality and service. We arrived early morning 7:30 am My family and I very tired of the long trip. We were told that no rooms were available until 12:00 noon. Disappointed but understood it... more

This place was more than terrible! There was no hot water to shower with, which was fine really seeing as the toilet is IN the shower only seperated with a cheap plastic curtain, there were 2 small towels in total, and almost no light whatsoever. No hairdryer, no clock, no soap dish. The bed frames are concrete blocks. Concrete! I... more

Where to begin! First, we didn't expect much and we are used to mexican resorts and we knew it was a resort for Mexicans. We were good customers and tipped generously. The following is not the result of poor communications. THE GOOD: 1. Excellent city area, close to the Old town, lots of buses and taxis. 2. Close to the... more

First off, this is not an American hotel. Anyone expecting the Four Seasons, the Ritz Carlton or even the Marriott, will be disappointed. However, if you're looking for an old-fashioned, rustic, authentic, relaxing experience, this is your place. Lots of middle class Mexicans come here with their families for their vacation. The feeling is very exotic and foreign, not American.... more

This was our 4th trip to PV as we love this place,but not this resort. the staff was not friendly,We took some canadian trickets to give out to the staff but brought them all home as we felt they didnt deserve them nor a tip. the rooms were ok.our patio door had a big crack in it.You couldnt have a... more

We stayed at The Las Palmas for our Honeymoon from April 19-26, 2008 and we absolutely LOVED IT!!!!! I would rate the Las Palmas as a 3 star resort, but having said that the staff is awesome, the service, food and facilities are all great!! Juan, one of the Bartenders, is THE BEST!!!!!!! Take him for Cervasas after his shift... more

I stayed at the Las Palmas By The Sea Resort for 2 weeks, and the entire vacation was excellent. I felt very comfortable staying at this resort. The people are all very friendly, and are also a lot of fun to be around. The activity guides were awesome. They made it very easy to participate in every activity, they were... more

My boyfriend and I had an awsome week at Las Palmas! It's not a 5 star resort but it's a great 31/2 - 4. The staff are all very friendly, its clean, the food is pretty good for a buffet. Breakfast was the best meal, fresh fruit, omlets and waffles were great! Lunch and dinner were alright, I was hopeing... more

the showers were mostly cool or barely warm and very little pressure the room has little bugs on bathroom sink all the time front counter is very slow to rectify any small problems you will have to call at least twice. if you think allinclusive includes quality alcohol you will be wrong that all cost extra the only hard alcohol... more