Even though the resort is not as sprawling as other luxury beach resorts - this is a gem. Service was excellent. Tea on the patio every day - yoga on the beach every morning - a wonderful, protected inlet for excellent snorkeling for my kids (youngest was 9). Even though the pool was small - there was another Hyatt timeshare/condo... more

This resort has a lot of good, but also a lot of room for improvement. I use to stay at the Hyatt Cerromar which was the property next door. The Hotel was beautiful--beach, pools, rooms, service, everything. Then a few years ago, I stayed at the Hacienda. We were able to use the Cerromar and the other Hyatt property--The Dorado... more

Spent a week at the Hacienda Del Mar- just my husband and I. We chose this hotel having read many reviews and realizing that part of the resort is closed. We liked this because we did not want the crowds that seemed to be at the other resorts on the island. In general, we were not disappointed. It was nice... more

We recently stayed at the Hacienda Del Mar in Puerto Rico. Beware that the lazy river and water slide are closed and have been closed since approximately January 2008! We were looking forward to using this ammenity as our two children are the perfect age. We had heard from family that travelled there last year how fun it was. We... more

The staff at the Hacienda Del Mar were terrific. Be careful of the rooms. They are very clean but our original room on the second floor had no view. The window was blocked by overgrowth. The website continues to promote the lazy river and pool with slides. These features were apparently closed in February to make way for reconstruction of... more

We just spent a week at the Hyatt Hacienda del Mar in Dorado, Puerto Rico. We have been to the location five times before over the past 23 years and have always enjoyed it. Our first visit was in 1985 at the end of our honeymoon, then in 1989 with our then 2 year old, again in 1992 with our... more

Before going, we read some negative reviews here and were a little worried. We own at Hyatt (Lake Tahoe, 2 weeks, and Hyatt Naples, 1 week) so this was an exchange. We found the property and the staff terrific. The beach is beautiful and the pools great. Good restaurants within 15 minute drive (and the resort will shuttle you if... more

Be aware that if you are visiting the hotel, it is not what it used to be. There are no restaurants on site, only one pool remains. The kids pool with the water slide and the river pool are closed! I did not know this when I booked through Travelocity. However, the existing pool and grounds were still nice and... more

our 5th visit to the Hyatt. We got there just before the river pool closed at the end of January. the barricades were being erected as the Cerromar was just sold. Nobody is sure who wiil operate the new hotel. There is only one pool now. the gift shop/store is closed as well. The property to the left of the... more