Stayed from Aug 22-31st...the island is absolutely gorgeous...the view from my hotel room, amazing! THE HOTEL IS HORRIBLE, the service is awful...its basically a weekend getaway for locals and that is who they cater to. My room had a serious leak in the bathroom that they refused to fix, they wouldn't give us towels or toilet paper, we complained EVERY... more

this was our 25 anniversary present to ourselfs.It was our first trip ever.The flying was bad ,but the barcelo was paradice,the people that worked there were so friendly and nice.the other guests were also nice even so the odd few werent, like any where else i suppose .There was nothing that we did not like about this place.may be one... more

A group of us went down for Labor day weekend for a friend's wedding...at first glance...and on the website- the hotel and grounds look nice. The reality...absolutely no service. what went wrong... The AC didn't work. The power went out twice (as did the water while in the shower). The hotel was dirty, linens weren't clean. Towels weren't fresh. We... more

We are a family of three (47, 42 and a son of 12), we have been to the D.R. 4 times with this being the second time to this property. Our holiday was for 2 weeks from 11th Aug- 25th Aug 2008. (we booked with Portland direct) We have been to several other carribean destinations and many european and north... more

I feel compelled to write this review, as looking at this site I find some of the reviews unbelievable, this was our 2nd trip to Barcelo, we went last year too. The hotel is great, food is of a good standard. OK some of the rooms could do with updating, but they were clean and a good size. As for... more

Just returned from the Barcelo Premium in Punta Cana, honestly cannot see what was premium about it. This is no doubt a dream resort with a beach that stretches beyond where the eye can see, you would be hard pressed to match the view. We went with a family of 4 expecting great things from this hotel, DON'T. We checked... more

We thought the rooms were lovely. However, the service was absolutely horrible. One would think that since the resort was on the beach that there would be plenty of towels available for the guests, but there were none. There were no clean towels in our room nor at the pool. We had to complain everyday because we didn't have towels.... more

We just returned from Punta Cana yesterday and we are very happy to be home. Our stomachs are actually starting to feel better. Here are some notes for people looking to go there.... 1. our "deluxe suite" did not have Air Conditioning. We had to wait in lines at the lobby desk for a couple of hours just to be... more

My husband and I got engaged here last year and decided to go back and get married at the same resort. 30 of our friends and family came and they all had a blast. Check in was a little slow but your on vacation, go have a drink and wait until you room is ready. The food is okay nothing... more