In a word - excellent! We stayed with two teenagers and all had a fab time. Accomodation - very good (blocks 11 or 12, 1st or 2nd floors are recommended) Star rating - 3 to 4 star Food - excellent variety catering for most if not all tastes Location and setting - superb Entertainment - they try hard!! Staff -... more

First impressions lovely, could'nt fault the food actually thought the buffet was better than the ala carte, restaurant did'nt always have a good service tables not cleared and if they had been cleared they had not been re laid so you had to go hunting for cutlery, one night we ate the whole meal without even getting a drink even... more

Just returned from this hotel, wasnt quite what expected, was there for 2 weeks and only managed to get booked into italian restaurant once and oriental once as they were always saying they were fully booked, buffet restaurant good, most of the staff friendly, pool area nice, rooms needing updated but very clean, lots of rude locals turn up at... more

My boyfriend and I travel up to three times a year and we love going to the Dominican Republic, that is Punta Cana. We decided to try Puerto Plata through our vacation club. Even though this hotel seized being part of the club recently. Check in was a disaster, we arrived at 2:00pm with confirmation in hand and the lady... more

i have stayed at a couple resorts in the Dominican Republic but this one by far was the best yet.......everything from the staff who by the way are excellent in entertaining you to the restaraunts were just great .....the beach is litterally like a 2 min walk from the complex.....my experience was just beautifull.....i would go back tomorrow if i... more

Just returned from here and worst holiday i have ever had. staff could not undrstand english even at reception. over filled with locals friday till sundays. long queues for food and bars at weekends. clothes and towels stolen from loungers at weekends. entertainment ther same rubbish every night just different dresses on. mice running about your feet in dining room.... more

I was at the Barcelo the week of the break-ins. When we arrived, we were part of the furniture for close to 3 hours waiting for our room, I didnt really mind this as I was in the dominican, no worries right? Well, like most others we too had payed for the safe key, placed all of our valuables in... more

Hello. We stayed in the Barcelo Premium Puerto Plata in the weekend between Jun. 5 to Jun. 8/2008. We made the reservations directly thru the hotel; the price for a group of six adults and one minor was less than USD$1,000.00 for the whole weekend, which is very cheap for the season. First, the check-in was quick, and prompty. They... more

I was there from 15 to 22 juin, room Premium Club AirTransat. We was 2 persons, me and my wife. The flight was OK, leave Montreal in the morning, 7 AM, arrived in Puerto Plata at 11. Our room was in the building 10, near to the pool and the show stage. The room was OK, big, clean, no problem... more